Shaburi & Kintan Buffet Bali — Restaurant in Denpasar Barat

I was invited to a birthday dinner here and it was my first time that I could make it to Shaburi. However, Shaburi has been the family go-to place for casual gathering due to convenient location for everyone who come from Canggu, Sanur, Denpasar, Nusa Dua, to airport with easier parking situation than most places in Balj.

The menu items - There are plenty to choose from even for the picky eaters. The vegetables were fresh, kimchi was delicious, the sauces table was my fav part of the whole experience. There were various chicken and beef cuts on the buffet menu for yakiniku or shabu shabu. It is halal certified restaurant. The price is fair and this is not a tourist trap. The ambience is modern and it has a very city vibe.

They had a few bday celebrations here before. The staff was very accommodating that we were allowed to take pictures and moved from table to table (for lighting and photos) since the restaurant was not busy. We cut the cake but then we were told that we were not allowed to consume the cake using their plates. We have quite a few people but they only gave us 2 paper plates and told us to not consume the cake in the restaurant. The table gasped as we never was treated this way in this restaurant or anywhere before - imagine the birthday girl face!!! The manager wasn’t available for some reason.

No one notified us when making reservation or when we showed up with a sizable 3-tier cake and paid for buffet. That was the weirdest experience I have...

Sangat disayangkan, sudah sering saya makan di Kintan, tapi baru kali ini semengecewakan ini makan di Kintan Buffet Bali, penjelasan yang diberikan oleh karyawan tidak jelas sampai kami salah paham.

Cerita awalnya baru 30 menit saya duduk di sini, daging juga baru di masak, tiba-tiba istri saya harus ke toilet untuk mengganti pampers anak, sehingga saya sudah masak banyak daging dan belum termakan oleh istri saya karena cukup lama ke toilet (kondisi toilet antre).

Karyawan A datang dan memberi info kalau waktu pesan daging sisa 20 menit, setelah itu tidak bisa pesan daging lagi, tapi masih bisa duduk dan menghabiskan makanan, bahkan masih boleh ambil makanan selain daging. Saya meng-iyakan dengan kondisi daging masih menumpuk di piring cukup banyak, dan masih menunggu istri kembali dari toilet.

Waktu istri saya kembali, baru makan sebentar, karyawan lain datang untuk info waktu habis dan harus timbang daging yang masih menumpuk di piring, nah permasalahan yang membuat saya kecewa di sini, kata karyawan yang satu tadi masih boleh menghabiskan makanan? Waktu habis hanya untuk pesan daging? Sekarang karyawan lain datang lalu bilang nggak bisa, kalau gak habis ya langsung ditimbang? Parahnya lagi, saya tanya “tadi karyawan sebelumnya ngomong boleh duduk habiskan makanan?” Jawaban si karyawan kedua ini adalah, “Iya nggak bisa pak, ini kita juga masih banyak waiting list” Secara tidak langsung di sini saya menyimpulkan, Berarti kalau restoran sepi, boleh duduk menghabiskan makanan meskipun sudah habis waktu? Kalau restoran ramai dan ada waiting list customer harus langsung di charge kalau makanan sisa?

Saya hanya bingung, dan dengan terpaksa saya bayar aja tambah waktu untuk menghabiskan makanan. Mungkin coba lebih training karyawannya agar kompak satu sama lain saat menjelaskan, jangan berbeda penjelasan seperti ini, tiba-tiba dipaksa membayar lebih.

PS: saya menulis review ini setelah menambah waktu 30 menit dengan membayar 50ribu per orang untuk menghabiskan makanan saja. Tapi bahkan setelah lebih dari 30 menit saya duduk, tidak ada karyawan yang menghampiri saya untuk menyudahi waktu makan saya seperti sebelumnya, karena kondisi restoran sudah lebih sepi dan tidak ada yang mengantre. (Mohon maaf, Berarti kemungkinan kesimpulan saya benar mengenai kalau resto ramai, baru pegawai “usir” orang yang sedang makan, dan kalau resto sepi, kita dibiarkan makan...

Been here many times, usually take the grilled section but tnight we tried the steam section and we were surprised with how. Each of us had our own two choices of soup which was very tasty, meat is always fresh and delicious. Our server Rini was very friendly and helpful and so does the other server which I could not remember their name. Definitely will be back soon! Thank You

We’re back last week and we’re back again tonight but left very disappointed. In all previous visit our 9 years old is always charge kid l meals as she is not really eating. But tonight we experienced a very unfriendly welcome for the host and we were told that our daughter must pay for adult even on measurement she is right below the line. I suggest the management of Kintan train the...