I went to this place around 6 times due to the fact that it is the only restaurant on that beach — the same woman was seating at the cashier, and not even once did she say “hi”. Every time her service would start with the most unfriendly and disgusting facial expression and an arrogant “Yes?”. Then she would proceed taking your order with the same disgusting expression, naming the price and completing the service in silence, without “Thank you” or “Goodbye”, not even to mention any other pleasant farewell or a wish to enjoy the service. Everything in the menu is extremely overpriced for Bali and the food is of the worst quality. Only once I dared to order food from this place ordering the Singaporean noodles, which came burnt, looking horrible, with traces of some external dish on the vegetables, and simply disgusting. I left the dish untouched, having paid 120,000 for it. I just wish that there was another restaurant on this beach, because the audacity of this restaurant and its staff - considering there is no competition and they can do whatever they want and provide the worst service ever - is insane. I recommend to avoid this place and take your own snacks or drinks when going to Dreamland because this is simply a tourist trap without even a minor hint...
Read moreGreat view. Rude cashier. Food is alright. Waitress and juice bar people are lovely.
Came here after every surf. Normally, the service is great with the waitresses and the juice bar guys. The cashiers are a different story. The big lady with hot pink lipstick was taking forever with the guy before me because he wanted a copy of his receipt and she just looked at him blankly. He had to call a local guy in line to translate although she spoke good English. My turn came in, I ordered and when I opened my wallet, the 100000 notes I remember putting there were gone so I asked, “can we cancel the drinks? I don’t have enough cash”. She said, “use your card” I said, “I did not bring my card.” She goes, “I cannot cancel.” Well, I don’t have enough to pay you just cancel everything then. She said, you see the menu, you should pay. I said, well, I can’t. The money is gone. Just cancel everything then. She said, okay. don’t come back here later
First rude person I met in Bali. Most reviews already say the service is bad. There is a restaurant at Klapa with good local food also. Just go to the parking area and you’ll notice the sign on the stairs. Great view, much better service, and it’s a cafeteria set up. You choose four local dishes to put...
Read moreI’ve been living here for 2.5 years, and this is the first time something like this has happened to me.
A staff member approached me and said I had to order something to sit. I ordered a Coca-Cola. Then I was told that the minimum order must be at least 50,000 rupiah if paying by credit card or QR. I explained that I was about to go surfing, so I was only willing to buy one Coke and I didn’t have any cash — maybe my friend would order something too. They refused to serve me just one Coca-Cola.
Then a waiter came over, and later the owner himself, who said: “Either you order or you leave — that’s the rule of our place.” I told him I didn’t mind paying and even offered to transfer the money directly to him. But again, he insisted on a minimum of 50,000.
I find this behavior inappropriate and disrespectful to guests. The place has a beautiful view, but the attitude towards visitors is...
Read more