Istanbul Kebab 2 — Restaurant in West Nusa Tenggara

I recently had the misfortune of ordering from a Pakistanian doner company, and my experience was nothing short of a disaster. Despite explicitly requesting them not to include salad on my doner, they blatantly ignored my instructions and ruined my entire meal. It was a complete letdown, and I am utterly disappointed with their disregard for customer preferences.

First and foremost, let's talk about the sheer negligence displayed by the staff. I made it abundantly clear to them not to include any salad on my doner, stressing my request multiple times. Yet, when I received my order, I found a substantial amount of salad heaped on top of the doner. It was evident that my request had been completely disregarded, leaving me frustrated and disgusted.

The lack of attention to detail in my order was extremely frustrating. It showed a lack of professionalism and a complete disregard for customer satisfaction. If a simple instruction like "no salad" cannot be followed, how can one trust this establishment to fulfill more complex requests or even maintain proper hygiene standards?

Moreover, the inclusion of the unwanted salad ruined the entire flavor profile of the doner. The crispiness of the meat and the savory spices were completely overshadowed by the unpleasant taste and texture of the salad. It felt like a wasted opportunity to enjoy an authentic Pakistanian doner.

What adds insult to injury is the lack of accountability and customer service after the fact. When I contacted the company to express my disappointment and dissatisfaction, they showed little concern for my complaint. Instead of offering a solution or a simple apology, they shrugged off the issue, leaving me feeling even more frustrated and unheard.

In conclusion, my experience with this Pakistanian doner company was nothing short of a disaster. Their blatant disregard for my specific request, the resulting ruined taste of the doner, and their dismissive attitude towards customer feedback were all major letdowns. I cannot recommend this establishment to anyone seeking a reliable and customer-oriented doner experience. Save yourself the disappointment and look for a more professional and attentive...

If you’ve had a long night out in Gili and your stomach starts growling at 2 AM—Istanbul Kebab is your hero. Seriously, this place will save your life after drinking.

The chicken wrapped kebab is the star here. Juicy, tender chicken wrapped in soft, slightly crispy flatbread, loaded with fresh veggies and just the right amount of sauce. It hits the perfect balance—not too heavy, but still super satisfying. Think: bold flavors, warm bread, and that salty-savory combo your body needs after a few too many Bintangs.

It’s not fancy, it’s not trying too hard—it’s just damn good food at the right place, at the right time.

The staff are super chill, the service is fast (even when you're a bit wobbly), and the vibe is laid-back, like everything on the island. Whether it’s your post-party ritual or your late lunch fix, this spot never disappoints.

Trust me: one bite of that chicken kebab and you'll be saying, “Why didn't I find...

What can I say about this establishment?! Truly the holy grail of Turkish cuisine to be found on Gili Trawangan. No where other than Istanbul kebab building (1) can you find French fries of this standard and quality. The staff are always on hand to assist with recommendations for orders and help amend any issues that may arise with you’re desired order (for example if the mozzarella sticks have already ran out they will offer alternate options such as spring rolls) above that, the staff frequently offer in-house entertainment, consisting of live guitar sing-along sessions in both English and Bahassa Indonesia. The customer experience from what I’ve seen has always been 100% positive, with customers leaving happy and sufficiently...