HokBen Malioboro Mall — Restaurant in Yogyakarta

I ordered a rice bowl and the waitress said I should wait. She didn't tell me for how long. But then they skipped my order to next orders. I had to checked twice. She said they still did my scramble egg like for about 15 minutes. I'd been waiting for more than 30 minutes until my soup is cold. It didn't stop there. The rice bowl wasn't fresh and it's cold just like from the freezer. On the online shop, it's served with three shrimps but it only came with two shirpms. Little they did know that I have GERD and I was hoping that my order...

HokBen, situated on the 3rd floor of Plaza Malioboro, is a Japanese restaurant offering a standard mall price range. The service is friendly and helpful, contributing to a positive dining experience. However, during my visit, the restaurant was crowded, and finding a seat proved challenging due to the long queue. Despite the crowded conditions, the taste of the food was authentic and satisfyingly Japanese, making it a worthwhile choice for those craving Japanese cuisine in a...

I think in most of my experience dining at Hokben, the one in Malioboro Mall is a bit suprising, because it doesn't meet up to the Hokben standart. When I first arrived there, there was no one at the counter, not even the cashier, so they just left the counter empty. I needed to wait a few minutes until one of the waiter shows up. The place is quite dirty, not well-maintained. The menu is not complete ( twice I went there in different time and both time, they don't have...