Blue Jade Takeaway — Restaurant in Waterford

If I could rate the service a zero i would. I usually order from this place with no issue and I pay through revolout for reasons best known to them. I placed an order tonight like I usually do only for the owner to call me accusing me of not paying. Knowing I always order from here. I sent him a screenshot for proof of payment and he was still adamant that I didn’t pay and started cursing at me on the phone. It turns out they had two numbers for payment and one of their staff members had given me another number. She delivered the food and I called back asking for an apology and he refused to give me one and started cursing at me again. The owner has poor manners and no knowledge of customer service. It’s disgusting. Do not order from here you might be labelled a theif. I can’t believe a business owner would speak to a customer in that manner and instead of apologising he continues to curse at me. Do not order! The food...

I had a really disappointing experience at this restaurant. To start, some of the food I was served was raw, which was really concerning, especially since it was a chicken dish. On the other hand, some of the other items were overcooked and dry, making them pretty hard to enjoy. It felt like the kitchen wasn’t paying attention to the quality of the dishes, and it completely ruined my meal.

What made things worse was the behavior of a teenager in the back. They kept giving me dirty looks throughout my entire wait, which was uncomfortable and unprofessional. It’s one thing to have a bad meal, but to feel disrespected by the staff adds insult to injury.

Overall, this visit was a huge letdown, and I’m not sure I’ll be coming back. I hope they work on both their food quality and customer service, as both were lacking during my experience. Would not recommend based...

Got a beef curry with boiled rice, chips and prawn crackers. The food was absolutely disgusting. The boiled rice smelled strange, the beef was so undercooked it was white, the chips were overcooked, the prawn crackers tasted stale and even the curry sauce tasted like it had been left in a pot for days and reheated. Biggest waste of €15 have 100% had much better dishes for way less. Customer service was also shocking, was reluctant to take card...