I have to say that the previous times at the Culinary Workshop were fine, but yesterday's visit was just incredibly disappointing.
First we were harassed by phone to confirm our reservation, multiple times that same day. We also got a phone call at 19h32, asking if we would still like to take our 19h30 reservation. We were parking the car! They really didn't have any patience.
The second we walked in, again, we were reminded we couldn't stay long at our table. They pushed the drinks menus in our hands and gave us 2 seconds to decide. All this together caused us to start the evening feeling stressed.
We expressed our concerns to the waitress, who then apologized and brought us some shots. Now, bringing shots in Israel is something common. I don't see it as something "special", or something to make up for bad service.
We ordered 3 starters that all came 5 minutes after ordering them (didn't feel fresh at all!), and in the meantime they already inquired if the main dish could come right after. Again, everything felt very very rushed.
We said clearly that we wanted the main to wait a bit. The moment we said we were ready, again, 5 minutes later the dishes were there. I felt like they prepared it 30 mins before and just left it waiting somewhere. The food really wasn't very tasty anymore.
At the end of the evening, after dessert, we asked for the bill and I even pointed out they forgot to charge us one glass of wine (very friendly of us, no?).
All of the sudden, the waiter came back to tell us that our tip wasn't 10%. Can you believe it! She complained! We had a 650 shekel bill, we still gave 55 shekels tip, while we weren't happy with everything else before, and we pointed out the bill was wrongly made (for which she didn't thank us either)... and then SHE complained there was 10 shekels missing in the tip. Such...
Read moreThe Culinary Workshop in Jerusalem, Israel offers a delightful dining experience with a pleasant atmosphere and exceptional service. The starters are full of delightful surprises, and the grill is the star of the show for main courses, offering a beautiful cuts made in American style.
The atmosphere of the restaurant is warm and inviting, making it the perfect place for an early dinner on a Saturday evening. Despite not being full, the restaurant still exuded a lively and welcoming vibe. The service was impeccable, with the waitstaff being helpful and attentive to our needs.
As for the food, the starters were full of flavor and packed with surprises. The Pimientos de Padrón, a type of Spanish pepper, were well cooked and paired perfectly with the Hameiri cheese. The chicken wings were also a standout, with a beautiful twist on the classic dish.
For main courses, the dishes were cooked to perfection, with the flavors and seasonings perfectly balanced. In addition to the grilled dishes, there were also some alternative options for those looking for something different.
Overall, our experience at The Culinary Workshop was delightful and we will definitely be returning in the future. The atmosphere, service, and food were all top-notch and the prices were surprisingly low. Highly recommended to anyone looking for a high-quality dining experience...
Read moreBuyer Beware: good food, but TERRIBLE for large groups.
we sat near the back and were forgotten in terms of food delivery. When other tables would get 1 serving to share amongst 3 or 4, we would only get 1 to share among 6!
I can sympathize with restaurant a d server logistics etc. BUT, when we had to proactively point it out to the servers & later manager herself, not only were they completely unapologetic, their attitude was completely unprofessional and attempt to BLAME the customer. They made excuses around how we had more than 1 plate on our table (when really it was passed down from the other side of the table who felt bad for our plight).
In the end, I was less concerned about the food quantity, but completely surprised by the on shift managers' terrible attitude and poor customer service (she came by the table, not to apologize, but to try to make excuses and attempted to make us, the customers, feel bad)
No matter how good the food is, that kind of service would make me never return to a restaurant like that. And the food is NOT good enough to overlook the...
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