R45 Events Restaurant — Restaurant in Bari

Title: Extremely Disappointed with Unhygienic Conditions and Deceptive Pricing at Restaurant

I recently had an unfortunate dining experience at a restaurant that left me extremely disappointed and frustrated. Despite my initial expectations, the overall quality of the establishment was shockingly poor, and I feel compelled to share my negative experience.

First and foremost, the lack of cleanliness at this restaurant was appalling. It began with the glasses on the table, which were visibly dirty and smudged. It is basic hygiene etiquette to provide clean and spotless glasses to patrons, and the fact that this was overlooked is simply unacceptable.

To add insult to injury, the reusable napkin provided to me was also dirty. Instead of presenting a fresh and clean napkin, I was greeted with one that clearly bore the marks of previous use. This lack of attention to cleanliness is inexcusable, as it compromises the overall dining experience and raises concerns about the restaurant's commitment to basic sanitation standards.

However, the most significant issue I encountered was the vast disparity between the prices listed on the menu and the ones advertised on the restaurant's official website. As a customer, I rely on accurate and transparent information to make informed choices. Unfortunately, the restaurant failed to uphold this fundamental principle, leading to confusion and a sense of deception.

Seeking clarification, I approached the waiter and voiced my concerns about the pricing inconsistency. Regrettably, my attempts to address the issue were met with utter negligence. The waiter not only failed to respond to my inquiry but also neglected to provide any form of feedback or attempt to rectify the situation. This lack of professionalism and customer service is deeply disappointing and completely unacceptable.

Furthermore, when I raised the issue once again while making the payment, a lady was brought forward to address my concerns. However, she made it clear that she did not speak English, which was irrelevant to my complaint. This added an unnecessary layer of frustration to an already unpleasant experience.

Overall, my dining experience at this restaurant was marred by unclean glasses, dirty napkins, a significant pricing discrepancy, and a complete lack of satisfactory customer service. I would strongly caution others against visiting this establishment, as it fails to meet even the most basic standards of cleanliness, integrity, and...

I recently visited a restaurant, lured in by their enticing online menu and positive reviews. However, my experience quickly turned into a frustrating and disappointing ordeal. The prices displayed on their official website were significantly lower than what I encountered on the actual menu.

First and foremost, the blatant discrepancy between the prices advertised on the website and those presented at the restaurant was infuriating. It felt like a classic case of false advertising. I was under the impression that I would be paying a reasonable amount for the food based on the online menu, only to discover that the prices were exorbitantly inflated once I arrived.

The moment I received the menu, my heart sank. The prices were shockingly higher than what I had expected. It was clear that the restaurant was attempting to deceive its customers by enticing them with misleading information. As someone on a budget, this unexpected price surge left a sour taste in my mouth before I even had a chance to try the food.

Furthermore, the food itself failed to justify the inflated prices. The quality was mediocre at best, which made the exorbitant costs even more difficult to swallow. The dishes lacked the promised freshness and creativity that were claimed on the website. It felt like a classic case of paying a premium for a subpar dining experience.

To add insult to injury, the staff showed little concern for my disappointment and didn't offer any explanation or solution to rectify the situation. Their indifference to my concerns left me feeling disregarded and disrespected as a paying customer. It was clear that they were fully aware of the price discrepancy, yet they made no effort to address the issue or provide any form of compensation.

Overall, my experience at this restaurant was deeply unsatisfying and left me with a sense of regret. False advertising and overpriced menus are unacceptable practices that tarnish the reputation of any establishment. I would strongly advise potential diners to approach this restaurant with caution, as their deceptive pricing and lackluster food do not justify the...

Our group of 6 was starving as we had left Trieste in the morning and took a bus, train, two planes and a car to get to Bari My sister and I had been there before a few years back so we returned. It was a completely different experience We requested to sit inside as we do not like to have people smoking while we are eating. He railroaded us into outside (I believe for advertising of the food which was still good). He said “no smoke” even though there were ashtrays everywhere and then told a female waitress to make sure no one smoked. (There was a real language barrier). He barely gave us time to look at the menu and just said “fish”. Only one of our party wanted that. I asked for Lasagna and he said carbonara (not on the menu). I agreed (because I was hungry); he then came back and said “no carbonara so two lasagna”. I said no as we did not want the same thing so I ordered pizza. It was the worst experience to be told what I was going to eat Two of be my friends ordered the orecchiette Ragu. He delivered it plain and said it was better Classico. We insisted on what we ordered. We asked for plates for the bread to have olive oil and balsamic vinegar he brought one plate and acted like we were completely bothering him We asked for Parmesan cheese for the pasta and did not get it He did not give us a chance to look at the wine and just brought a litre of house red The food was as good as o remember so 5 out of 5 on that but the experience with that waiter was horrible. I have never had someone “tell me” what I was going to eat. We were not sure what we were going to end up with. I would not want to return again with that individual as my waiter. Lots of other places to try Maybe he did not want us inside so management could not “see” his treatment of customers. Deplorable behaviour! Food 5 out...