Ristorante OKAI — Restaurant in Bergamo

So, couple things. I'll start with things I really disliked and that is matcha tea and some aspects of the service we got. Matcha tea here means water with tea bag that maybe has some tea powder in it. It was really bad, in truth we paid 3€ for water, that had slight taste of tea (see attached photo). Not what you expect, when ordering Matcha in sushi restaurant. The thing I didn't like about the service is that they didn't pay much attention to us. There was some language barrier, as our waiter didn't speak English, but we didn't really mind that. Once we finished the meal and ask for payment options we weren't directed to the desk (in our country staff usually brings payment terminal to the table) and we ended up waiting 20min at the table without anyone checking on us, even if it was very clear that we're looking for someone to help. Now the last part - food. It was pretty good. I've liked pretty much all rolls, the only two nitpicks I have are - the quality of shrimps seemed a little bit lower than the fish to me and we've also got a bit too many slices of raw fish. I love raw fish, but there's such thing as too much, but maybe some people like it this way so I'm not counting it in my review. Overall not bad sushi, that sadly left some bad taste (mainly because of misguiding people with...

I just had a take away roll but the quality of food was actually good. I am a bit biased to be honest because I was not really satisfied with other Japanese places in Bergamo. The quality of raw fishes is actually good. It might be better if they concern a bit to rice. But it might be okay to non-asian people(I am picky to rices). I am not sure about other hot dishes though. They delivered food carefully such as wrapped soy sauce and putting little fortune cookie. I will definitely...

I recently visited OKAI and had a mixed experience. The food was excellent, with fresh ingredients and delicious flavors that truly stood out. However, a significant drawback was the lack of English-speaking staff. It made communication difficult and detracted from the overall dining experience. Despite this, the quality of the food made up for it. I would rate OKAI 3 out of 5 stars. If they improve their language skills, it would definitely enhance the...