I recently visited " Ristorante The Boss " and unfortunately, my experience was not a pleasant one. I had heard good things about this restaurant through social media and was excited to try it out, but I was left disappointed.
Firstly, let me start with the food. We ordered the bbq grill platter, nuggets, and mutton karahi. The bbq grill platter was a bit cold, but the taste was decent. The nuggets were also acceptable, but the mutton karahi was a major disaster. It did not taste good at all. My friends and I were unable to finish even half of it. The quality of the food was definitely not up to the mark and did not live up to the expectations we had.
The major drawback of our visit was the service. We ordered the karahi and the waiter who took our order forgot about it. After waiting for half an hour, we asked about it and were informed that our order was not even punched in. We had to wait even longer to finally get our food. This kind of service is unacceptable. It was a huge disappointment and it definitely affected our overall experience.
To add to that, we had traveled one and a half hours to get to the restaurant. So, you can imagine our disappointment when the food and service turned out to be below average. The management really needs to focus on improving their service. It's easy to boast about your restaurant on social media platforms like TikTok, but providing good service to your customers is a whole different ball game.
Overall, I was extremely disappointed with my visit. I would not recommend this restaurant to anyone based on my experience. I hope the management takes note of the issues and works towards improving their food and...
Read moreI recently dined at The Boss restaurant in Brescia, and while the food itself was decent, the overall experience left much to be desired. The restaurant offers a variety of dishes, and the flavors were generally good. However, I was particularly disappointed with the biryani. The rice used in it did not meet expectations, lacking the aroma and texture that one would associate with an authentic biryani.
Service was another major letdown. The waitstaff appeared inexperienced and lacked basic professionalism. Their approach was casual, and they did not seem well-trained in hospitality. It took longer than expected to get orders placed, and there was a general sense of disorganization in their service.
The most disappointing aspect of the experience was the handling of leftovers. The person responsible for clearing the table was unprofessional and did not seem to follow proper hygiene or restaurant etiquette. This gave an overall impression of poor management and lack of attention to customer service. They only pay attention to the customers sitting in front hall or parties with reservations.
Despite the food being somewhat enjoyable, the subpar service and lack of professionalism significantly impacted my dining experience. If The Boss restaurant wants to establish itself as a reputable dining spot in Brescia, serious improvements in service, staff training, and attention to detail are necessary. Unfortunately, based on my experience, I can only give it a...
Read moreVery authentic Pakistani restaurant, more tending towards Punjabi cooking. All the dishes we tried were very much like you’d find at home in Pakistan. No complaints. Biryani is very flavorful; it is authentic “dum” biryani. Service was very friendly and reasonably fast, considering they were very busy. All the employees speak perfect English and Urdu.
Prices are also reasonable. About €10 per dish (good quantity) plus €2-3 for rice or Naan, and same for water. Like most restaurants in Italy they don’t serve tap water and you need to buy. No “cover” charge, unlike many Italian restaurant.
The place was mostly full on this Saturday night. The clientele was 90% Indian or Pakistani. Spicy level is medium by default, but if you want “back home” spicy level, make sure you let them know.
The place is above a very large store (Conad superstore). Restaurant may be difficult to find. To get to the restaurant, there are elevators outside the grocery store. The food is 100% halal. The owners and staff are...
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