Updated in response to reply:
If all this is the case, it would have been appropriate to communicate this to the customer. If it is such fine dining why did no one come check on us at all throughout our dining or come to refill our when glasses? You can tell from their reply that there is a defensive attitude. I’ve been to many fine dining gourmet places with far better service and food.
Original review below:
Before ordering the 39 euro zucchini florets I asked the waiter: “Is this big enough as a main course,” specifying I was looking for something filling for dinner. He ensured me it was. When it came (see photo) I was shocked to find just three small florets, hardly a dinner. When I complained to the manager he said, “Perhaps I didn’t understand you before my English is not good.” Meanwhile, when I had questions about the wine we ordered I found his English vocabulary to be the best I’ve encountered on my entire trip across Italy. Rather than offering me another dish as a courtesy I was encouraged to order another. And to top it off he said “Perhaps you didn’t understand this place...
Read moreThe best place for a Wedding!
Serendipity led us to discover this hidden treasure when most of the region's restaurants had closed for the holidays. Upon entering the restaurant, we were welcomed with impeccable service, prompting us to promptly reserve it for our wedding. Pietro and the entire team displayed exceptional professionalism. We were presented with a selection of exquisite set menus and the option of a skilled pastry chef to craft our wedding cake. Heartfelt thanks to Pietro for conducting a beautiful tea ceremony! Our requests for hall and kitchen decor were seamlessly fulfilled. Grateful for the enchanting ambiance and scrumptious cuisine. Each dish was a culinary delight. The wedding cake, an exquisite masterpiece, not only graced us with its beauty but also delighted our taste buds! Special recognition to the pastry chef for their culinary artistry! Our experience was heightened by the awe-inspiring view overlooking Lake Garda, the majestic mountains, and the captivating sunset. Our deepest gratitude for orchestrating an extraordinary celebration for...
Read moreI checked it and it was delicious! Everyone writes about some rats at the entrance, but the hotel is renovated and everything is fine here, if you don't like rats, you need to go to Dubai:))), yes, I waited a long time for the order to be accepted, 30 minutes, and even expressed my dissatisfaction, but they heard my wishes and started taking the order after 30 minutes, I tried it and that's it! and it was high quality, but you shouldn't expect everything to be fast! but the fact that it's delicious is true! and yes, I chose the wine 🍷 myself and they agreed with my opinion that Velpolichella is an excellent wine always ....:🤫 P.S. Thank you to the chef and the team for what you do! I think this place is definitely worth visiting and be simpler in your reviews, no matter what kind of interior furniture and what animals greeted you at the entrance, the team and the CHEF are trying to cook something new for you.
Italy 🇮🇹 is one of the countries at the top...
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