Gelateria Pierrot Di Volta Cremona — Restaurant in Cremona

I hope the business can handle the situation properly. If the table is dirty, they can clean it. If there is a price difference between dining in and taking out, they can inform the customers and allow them to make up the difference. If they don't want to do business, they can simply say so. If they don't enjoy working in the service industry, they have the choice not to do it.

It was a very unpleasant experience. Until now, I still can't understand why they were so irritable. I took my children to the counter to choose an ice cream and made the payment. Suddenly, the server told us we couldn't eat inside the shop and also couldn't sit at the outdoor seats. The reason given was that we had used a to-go cup, and it would make their tables dirty. I asked how my children could sit down and eat, and the response was that it had to be dine- in order. I ordered a cup of coffee. The only thing that made me feel somewhat understandable was that they brought two plates for my children to use as placemats on the table. While drinking my coffee, I wondered if there was a price difference between to-go and dine-in orders. When I went to pay the bill, I gave them 10 euros and told them they didn't need to give me change for the remaining 6.5 euros, considering it as a tip for my children and me. However, this made the server even more frustrated. Moreover, all the staff members had been consistently unfriendly in their tone. Was it because of the hot weather? Nevertheless, I'm glad that my children behaved well despite receiving such...

WORST EXPERIENCE IN ITALY. We made the mistake of walking into this gelateria during a trip to Cremona because of its location on the main square. We waited for over 5 minutes before a waitress would attend us while the place was mostly empty. The waitress had clearly just come out to smoke a cigarette and appeared annoyed at the fact that we even asked to see a menu. Since we had come for ice cream, we walked inside instead to pick a flavor and got two ice cream cones and a bottle of water; after which we just sat at a table outside (once of over a dozen empty tables). Immediately the same waitress who had barely noticed us just a few minutes before rushed to the table where we were sitting, muttering unintelligible things in Italian with a threatening tone. After explaining that we had regularly paid for our ice cream and water, she went back inside, again muttering unintelligible things at us. A second waitress then came out asking that we either order a more expensive cup of ice cream than the cone and water we had got, or leave. Leave, of course, we did, never to return to a place with such terrible service and rude staff again - The ice cream itself was less than mediocre, so we ended up throwing out most of it anyway. This was by far our worst experience during almost two weeks of our trip to Italy. You can certainly find plenty of better...

I usually never write reviews but this place is so HORRIBLE that I couldn't help but write one.

Staff is rude and arrogant, the waitress was sighing and talking with attitude as she was surving us. It felt like she's throwing things at our table the way she was putting them down. Ruins your whole mood in a second You can't take the ice cream in waffle if you want to sit there. We sat down and wanted to order, the waitress tells us it's MINIMUM 3 scoops PER person. I decided I didn't want any since I don't eat a lot of ice cream and initially wanted just 1 scoop to try. My boyfriend still ordered 3 scoops for him and I just tried from his glass The prices make ZERO sense, we paid 10€ for 3 scoops of ice cream (the price says 2,50 per scoop....from the reviews it seems like that's only the price if you don't sit there). But on the receipt, our 3 scoops are shown as 2*5 € , where did that come from? No one knows

Ice cream was okay but definitely not worth all that. We got tricked now but we are never coming back again, save yourself a headache and don't go...