Umami Bakery Bistrot — Restaurant in Ercolano

TOURIST TRAP! YOU ARE WARNED!

This restaurant summed up perfectly as follows: All show, no substance. Look at my picture. The fork is bigger than the toast. Highly overpriced!!!

We had ordered Avocado Toast as lunch. They came back with a single small toast with small bit of salmone, an egg, and an avocado spread. We had asked to leave the bacon and add more salmon. They did not. Unless adding more salmon means in Italia just a small little piece extra....???

The food is fine, but it is not out of the ordinary. We paid €12 each for a small piece of toast and the plate is full of lettuce. Is this lunch meant for rabbits?

We left still hungry and felt ripped off. They, of course, will say something along the line: "bUt YoU aRe PaYiNg FoR vErY gOoD qUaLiTy." No, you are not. It was a small piece of toast with nothing exceptional.

The staff was kind, the toilet is clean (it has a toilet seat! Very rare in Italy it seems), inside the restaurant looks cosy, but we came for food not for flashy stuff. All show, no...

We read the reviews online and thought we would stop here after a trip to the Herculaneum ruins. We ordered x2 chicken club sandwiches a sunset mock tail and a Fanta. First off they gave me a berry blast cocktail- i didn’t mention as it was alright tasting and I don’t like to make a fuss. But then my partner had eaten half the sandwich when he noticed the chicken was raw.

We alerted the staff and they offered to cook it through for him but we declined as it was off putting to say the least.

Looking back at the sandwich on my picture I also ate raw chicken (top half of the sandwich can see undercooked chicken) When it came to payment they were charging us in full- the reply was ‘he ate half the sandwich so can pay for half’ We paid €27 for 2 raw chicken sandwiches and drinks- would...

Nice place, but really bad service... We were seated, but there was no information about the menu (except from tablets outside which were hard to see from the inside) even we asked the waiter for a menu or information he just ignored us. After looking around in another table where some people just left we saw a QR code on the paper table mats where the menu could be downloaded.

It took the waiter 15 mins to tell us he was coming in a moment, but he never came. We called him several times, but he just kept assisting other customers and ignoring our table. After +20 mins of seating there we never even managed to order...