Bar Pasticceria Piccioli — Restaurant in Florence

Really delicious pastries, we came here three days in a row for breakfast. 5 star pastries but only 2 stars because of the service. The person behind the counter definitely did not like tourists. Felt we were treated very differently from the locals which I kind of get but it doesn’t feel good. Also prices were inconsistent. We bought 3 pastries each time, paid 5.3 euro on the first day and then somehow 6 euro when one of the servers was charging (and clicked no receipt very quickly so we couldn’t see a breakdown) but when another server served us on the second day we only paid 4.5 euro. It’s sad that the inconsistencies in payment soured what were really delicious pastries. Perhaps they just don’t want tourists there. Perhaps that was actually the prices we were meant to pay. But just didn’t really feel...

Warning to tourists, be aware of bogus charges in this shop. Always ask for the receipt because the cashier will throw away the receipt after adding an "extra charge" to it. When I confronted him about the charges, he denied it and wouldn't show the receipt. I paid because I didn't want to cause a scene for a couple of euros, but I'm disgusted by this behavior.

Food was okay, the pastry shop down the street (forno) was better. But the dishonest customer service warrants the 1 star.

Update to their response: just a disappointing response, especially when there's more than one review of this place placing bogus charges. They don't post their exact prices on items and automatically price it up if they see you're a...

My girlfriend and I went to Bar Pasticceria Piccioli based on several recommendations and I’m glad we went. Their selection is vast and their prices are affordable.

We got a pistachio pastry, a Nutella filled croissant, and a ricotta filled croissant. Each of which was just as tasty as the last. Based on our choices, you can’t go wrong here.

We also got two espressos which were priced at 1.2€ as of writing (reasonable for the location).

Certainly give this location a try if you’re in the...