The service was friendly, quite good, and the food authentic and also very good. There were couples and families eating here. Enough english/american to get by fine. They provided us free wifi access when requested. We had dinner here as part of a high school tour group. The food came out for the 30 people in our group within an adequate amount of time, i.e. there was not much of a gap between the time each of our 3 large tables were served. The first course of 'ragu' - rotini pasta with a red meat sauce - was excellent and a sufficient/good portion size when compared to average American restaurant portions. The second course of milanese (lightly breaded, thin meat) was served with lemon and a small side salad; delicious and authentic. Tiramisu for dessert was average. I would definitely recommend this restaurant, although not sure about the cost/value vs. other restaurants in Milan since the cost of the meal was part of our overall tour price.