Starbucks Restelli — Restaurant in Milan

It was my first morning in Milan and first breakfast in Milan. My backpack was stolen INSIDE the Starbucks. Watch your stuff coz they won’t help you anyway. My passport,money, cards everything was stolen i almost had heart attack, but staff was absolutely helpless, they refused to call police and somehow help. Very indifferent. And from my experience can tell that it’s not safe there at all. I understand that they shouldn’t watch everyone stuffs and be responsible, but at least make one call wasn’t such a big favor. Set up guards if you have thieves hanging...

Horrible service.. Almost assaulted my wife from asking about a porcelain cup for her cappuccino as they didn't offer... Then we were told that she couldn't have one because they were about to close.. they had 50 minutes until closing. When I brought up the hours of operation, they confirmed the time was correct and when I asked about to cup again, I was told that the dishwasher was broken. 🤦🏾 I'm glad I'm here for the weekend because I'd never come...

Also here they can’t prepare my drink with vegan cream, like Garibaldi. VERY rude guy taking my order. I do not understand why Starbucks hires inurbane people like this. He is not even able to answer my question like a human being - and in English. I can not accept stuff answering me unkindly, plus in Italian when I am in a Starbucks. Such a shame. This is...