STK Milan — Restaurant in Milan

My party and I had at STK Milan. Our experience was nothing short of a disaster, and I feel compelled to share our unfortunate encounter.

We had booked a reservation for a special birthday dinner, eagerly anticipating the wonderful evening we've had at STK locations in other cities, especially in NYC. However, our excitement turned to shock and dismay when we arrived at the restaurant. The pictures, reservation confirmation, and even the menu from the OpenTable confirmation were all entirely misleading and false.

To our disbelief, upon arrival, we discovered that the restaurant was closed. The gentleman said “if you haven’t had STK before this will be similar.” I was baffled! We were redirected to an upstairs terrace, which was more reminiscent of a crowded bar scene than the elegant dining experience we had envisioned. The limited menu provided fell far short of our expectations, and to add insult to injury, we were subjected to people smoking around us. This was a far cry from the celebratory atmosphere we had hoped for and experienced in other STK locations.

The waiter was unable to open a bottle of wine, steak was cooked and presented horribly, and service was not good. It is honestly a disgrace to call yourself STK, it’s ruining your reputation, and turning away customers for future visits.

What truly baffles me is the complete lack of communication. Not a single word of explanation was given in advance – no email, no phone call, no attempt whatsoever to inform us of the situation. Had we been made aware of the changes, we certainly would not have chosen to dine in such an inappropriate setting. I am utterly dumbfounded by the lack of professionalism displayed by your team. This incident reflects poorly on a restaurant that is otherwise considered highly accomplished.

Clear communication and honesty should be fundamental principles of any reputable establishment. If a situation arises that necessitates changes to a reservation, it is the responsibility to inform customers promptly and transparently.

If I could erase this meal, I would. I am embarrassed for...

We had a truly wonderful experience at the restaurant last night. Our waiter — I believe his name was Luca — was incredibly kind, friendly, and attentive. He had a distinct curled mustache that turned inward at the ends, and he was overall just a very pleasant and warm presence throughout the evening.

He constantly made sure we had everything we needed and was very accommodating when we wanted to make some changes to the menu. Every staff member who greeted us was also very welcoming and sweet.

The food was fantastic, but honestly, it was the service that made this a 10 out of 10 experience. Luca was extremely polite — and I don’t even know the perfect word for it in Danish, but he was truly respectful and professional in the best possible way. The music playing in the background was lovely and helped set a nice atmosphere, and the food tasted amazing.

But again, what stood out the most was the service. At one point, Luca returned to our table and said, “Are you done eating? I just noticed your meat might have gotten a little cold — would you like me to warm it up for you?” We were so impressed. He even let us know that reheating it would naturally cook it a bit more, just to be transparent, which we really appreciated.

He also took the time to present the entire menu to us and recommended several dishes. We had a great dialogue and an overall fantastic experience. Thank you so much for such a...

I would give this place a negative star if I could. We asked the front desk for a recommendation on good pasta, he kept telling us to go upstairs to the hotel restaurant.

The bread, that doesn’t share anywhere on the menu, it had some sort of blue cheese on it, it tasted absolutely disgusting. None of us at the table like blue cheese and it smelled like a disgusting moldy armpit.

Then, we ordered the only pasta on the menu, spaghetti and meatballs (how original) and the pasta was crunchy and the meatballs were ice cold. The flavor was okay, just literally so cold.

There were nice enough to remake it, until we got it back…

It’s like the cooks were not happy about that and dumped a cup of salt into my friends and my dish. Literally INEDIBLE. It wasn’t just me, it was my friend and friends boyfriend that confirmed it. So salty, my friend kept checking her lips because of how salty it was. I drank all of mine and my boyfriends water. My stomach feels like I drank a pint of water from the Dead Sea. LITERALLY THE WORST SPAGHETTI AND MEATBALLS I HAVE EVER HAD… EVER!!!

Probably.. NO, this is DEFINITELY the WORST experience I have had in Milan yet.

The hotel is cool…. DO NOT GO TO THE...