Ristorante Isola di Caprera — Restaurant in Padua

Extremely Disappointing Experience – Disrespectful Treatment Toward Our Vietnamese Tour Group

We were a group of 17 Vietnamese tourists (plus our tour guide, totaling 18 people) who dined at Ristorante Isola di Caprera at Via Marsilio da Padova, 11, 35139 Padova PD, Italy on July 26th, 2025. Unfortunately, our experience was unpleasant, uncomfortable, and borderline discriminatory.

Despite having a reservation through our tour, we were seated at the far end of the restaurant, away from other customers. While that might seem normal to some, it was clear that our group was being segregated, while smaller groups of local guests were seated in more central and visible spots.

What made things worse: • Plates were not cleared between courses. Dishes started stacking up, leaving us with no space for new plates, and no server came to help. In the end, our group had to clear the plates ourselves during entree to make space for dessert, which is absolutely unacceptable in a restaurant setting. • The service was inattentive and indifferent. It felt like we were a burden to the staff rather than valued guests. • For dessert, tiramisu portions were given unevenly. Some of us received full servings, while others got noticeably smaller or messier portions, with no explanation or care from the staff. • Most of the group does not speak English, and only I and the tour guide could communicate. Instead of showing patience or kindness, the staff behaved coldly and dismissively, which made the group feel extremely unwelcome.

It was heartbreaking to see my group treated this way in a country they dreamed of visiting. Many of them were excited for their first time in Italy, but after this dinner, they felt hurt and humiliated.

This experience left a lasting negative impression and we do not recommend this restaurant to non-local or Asian guests, especially those traveling in tour groups. No one deserves to be made to feel lesser in a public place, especially not...

Atmosphere: This is a hidden gem thats worth going to ! Very nice and lovely.... they speak English and we're very kind and welcoming

We've ordered the following : seafood Risotto : The best Risottos we've ever tried ! sardines pasta : that was excellent and my friend really enjoyed it, the sardines were done properly. seafood platter : everything in the plate was excellent , the fish skin was crispy and properly cooked ...

For dessert we ordered Terammiso,

Honestly this has been the best experience in padova , its a must try

Ps. The waitress Mattia, was amazing , he understood that there is one in the table thats Muslim and cant have wine / alcohol so anything in the menu that doesn't suit he would warn / let us know in advance , very knowledgeable about the venue, very kind and he was watching over us without making us feel that he was ... it was a pleasurable experience... thank you from the bottom of my heart this day ended well thanks to you and...

About one of the best meals I have had in Italy. If you like seafood this is the place. If you are new to seafood you are in for a treat. And don’t worry if all the outdoor tables are busy, Mateo will deftly lift one from the dining hall (glasses and all) and set you up outside. The staff are super nice, especially Mateo who helped us with our food and wine selections. I can recommend the seafood platter (boiled fish) and the seafood risotto and the spaghetti with sardines, which is not salty at all. In fact, it’s surprisingly light and has lovely subtle flavors. Oh...