L'Altro Eden — Restaurant in Santa Margherita Ligure

We were recently staying in the area and were recommended this restaurant by our hotel. We arrived out the front on a rainy evening while what seemed like locals were looked after attentively and we were ignored, after a few moments in broken Italian I was ushered to a table with hardly a word spoken to us. We waited quite a while to have our drink orders taken all the while watching everyone else around us get friendly and attentive service. We loved the fact that it was obviously very popular with the locals but we were made to feel like an intrusion. The food we ordered was lovely and very tasty but the service for us was not great. We were given this recommendation but made to feel like second...

Honestly terrible service… I went in with my family and they told us we had to wait like 1 hour then they said they would call us. 1hour AND 20 minutes go by and no one had called, then we went over there and it turned out they had gave our table to some other family. Then they gave us another table they put together OUTSIDE ON THE VERY BACK of the restaurant where it was cold. Then we had to wait for a very long time for them to even get close by so that we could ask them for the menu. Which by the way prices unacceptable. Then we waited for 25 minutes unattended until we decided to leave. Totally unacceptable service. We were left there looking for a place to eat and...

The food was really good. The service however not. Long waiting times. The food was not served together for a party of 6 people. We claimed twice that the spaghetti vongole were too small (just three forks). We asked to get another plate. No reactions at all. We had a Branzino for 4 people. Far too small. Would have been OK for 2 max 3 people. Every request took long waiting times. Espresso as well. The seating is on this metal chairs, which for sure is not comfortable. Overall apart form the food itself, which was good, not a good impression. Would not consider to go...