Great view, great pastas, overpriced wine and fish. Good service. Worth a stop at this gorgeous hotel and restaurant. Suggest a drink vs a meal. But if you are having dinner go for the pastas and the menu seafood. Everything else done by weight is a ripoff. On the wines everything is overpriced. Stay away from the tourist trap priced Whispering Angel at 140 Euros. This is supermarket wine at connoisseur price. Some of the Italian wine options are still overpriced but better. The bar upstairs is dreadful. The piano man playing American selections, like Mandy and Purple Rain, while older lonely patrons sip small overpriced drinks. We tried to get him to play an Italian song…no luck. Worth a once in a lifetime stop and never again. This is a money extraction operation vs. an experience making place. Management: you will make more money being a bit more authentic vs this fake...
Read moreI confirm that this place is a tourist trap. The staff is unfriendly and does not know how to behave with guests.
In an almost empty bar, we made a table for 4 people near the water with the waitress. But she replied that she could only seat us at a large table near the waiter's station and the place for collecting containers.
We asked again for a table by the water, with a nice view, because there were almost no visitors and a large choice of places to sit. But she said that the rules of the establishment were such that we could not choose and could not sit four by the lake. Although after us visitors came and without asking sat three at a small table by the water, which we wanted.
My friend and I lost the desire to eat and stayed only for the sake of our men, to have some drinks, since we...
Read moreNow the restaurant Giacomo Al Lago. We were seated quickly. But our menus took forever. They were serving and attending other tables but after 10 minutes I had to go back to the check in area and ask the lady who seated us , who was suppose to give us the menus. So eventually it came. As you see in my pictures. The other ladies were given a place to set their handbags. One arrived after me. Mine was on the floor. So the beginning service was not good. My son ordered from the kids meal and they brought him an adult meal we had to send back. Now the food was delicious. Well prepared. They brought our seafood selections to look at and approve before they cook it for us. I wished their service matched the cook’s efforts. I had a much better experience with service at a different...
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