博多水炊き まつした — Restaurant in Fukuoka

このお店は外国の電話番号を使った予約を受け付けていないにもかかわらず、その注意事項が事前に明記されていませんでした。食べログを通じて予約をし、1人あたりのコース料金に対する4%の手数料を支払いましたが、後になってお店側が一方的に予約をキャンセルしました。

本来なら、こうしたルールは予約前に明確に示されるべきです。さらに、すでにクレジットカードをプラットフォームに登録しているにもかかわらず、外国の電話番号では予約ができない理由も理解できません。

この対応により、私はプラットフォーム側に自ら連絡し、払い戻しの申請をする手間が発生しました。海外から予約を検討している方は、同じようなトラブルに巻き込まれないよう注意してください。

This restaurant does not accept reservations with foreign phone numbers, yet this restriction was not clearly stated in advance. I made a reservation through Tabelog, paid a 4% platform fee per course, only to have the restaurant unilaterally cancel my booking afterward.

Such policies should be clearly communicated before booking. Furthermore, I don’t understand why a foreign phone number prevents my reservation from being accepted, especially when my credit card was already linked to the platform.

As a result, I had to take the extra step of contacting the platform myself to request a refund, which was an unnecessary inconvenience. If you’re an international traveler considering this restaurant, be cautious to avoid a similar issue.

這間餐廳不接受外國電話號碼的預約，但這項規定在預訂前並未明確說明。我透過食べログ預約，支付了每個套餐 4%...

This is a great place for Hakata style chicken! We sat at the counter and unlike typical hotpot place, all of the foods are prepared and cooked by the chefs at the counter. The ingredients are freshly prepared and tasty. We ordered the course set and were really full at the end. I will personally recommend the experience to all visitor if they’re interested in trying the Hakata...

It’s just amazing, literally. I can recommend this restaurant with confidence for all. The vibe, it’s taste were perfect💯 Not only the main dish Mizutaki, pot with chicken, but also other menu such as cream cheese or yakitori were one of the best dishes I’ve ever had. The biggest point is it’s price. It worth at least ten thousand. You should try it before it...