Bakuro Ichidai — Restaurant in Gifu

Extremely disappointed with the service here.

I was highly looking forward to eating here as many of my own friends had recommended this place, but upon arrival, it took a good minute before anyone even noticed me, and the reception wasn’t the warm reception that I am used to at almost every other places I’ve been to in Japan.

I chose the 18,000 yen Shabu-shabu course, and food was promptly served. Food-wise, everything was going well, until I started to eat the vegetables. Then, I bit into something hard, and it could not be chewed. For the first time in my 15 years visiting Japan, I had encountered foreign matter in my food, and in this case, it was a piece of plastic, which mostly likely came from a food packaging. I instantly took a video and some photos and highlighted it to a staff, who looked to be a part-timer. She apologised many times and took the piece of plastic away, and then came who I assume to be the manager, who apologised like twice and then quickly left the room. No asking if I was okay, no offer to change the meal or even replace the vegetables, etc. No proactiveness to handle and rectify the situation. I’ve had better proactive and friendlier service at B-grade gourmet mom-and-pop shops and convenience stores. Is it because I am a foreigner, despite communicating in Japanese the entire time?

Afterwards, not a single mention of the plastic was made until payment time at the cashier, for which the lady whom I presume to be the manager simply one more time, but to me, the damage was already done.

This is the first time I’ve ever been disappointed in Japan, and I would advise against others to visit this place if you want to eat Hida Beef. Strongly not recommended. Highly...

Hida beef was sparkling with marble of fats and sliced thinly, cooked in sukiyaki sauce,and dip in raw egg, burst of umami and sweetness filled the mouth, delicious without a word.

The set comes with salad, various vegetables and noodles, miso, rice (refillable), tofu (fresh and soy umami), and dessert. Great price but amazing food!

Service was quick, attentive, friendly, very comfortable atmosphere. Will definitely be back!

Worth...

～食材水準很高的飛驒牛燒肉店～

三人用餐，有事前訂位，也建議事前訂位，當天幾乎滿席。一人一定要點一份套餐，且晚餐時段同桌用餐只能點同一種烹調方式（燒烤、壽喜燒、涮涮鍋）、同一價位的套餐，店員說只有午餐時段可以同桌點不同套餐。當晚我們三人點了一人9800日幣的飛驒牛涮涮鍋套餐。

套餐包含前菜、赤身、握壽司、涮肉片與涮鍋、麵（寬麵、細麵）、白飯、漬物、味噌湯、甜點。

赤身、壽司的肉非常好，非常細緻且完全沒有纖維感，完全感受不到任何肉的肌理紋路。我能想到最貼切的形容赤身與握壽司的飛驒牛肉質與口感的說法：一口咬下冰箱拿出退冰幾分鐘的的厚切片奶油(butter)，軟卻實，奶香四溢卻不油膩。此外，赤身與握壽司提供的醬油是不一樣的。赤身盤中有香油牛肚。

涮涮鍋的肉片油花非常漂亮，分布均勻、美如一幅畫。涮肉片品質自然不如赤身與握壽司，但還是相當有水準，滑嫩柔軟，奶香四溢。附上沾醬兩種，包括和風柚子醋醬以及胡麻醬。前者相對清爽，酸味偏嗆，也有點鹹，需適量沾取。胡麻醬滋味溫潤，但相對油膩，比較不耐吃。

套餐可從兩種麵條中做選擇，包括寬扁麵（烏龍）與細麵（拉麵）。烏龍寬麵配溫泉蛋，蛋的品質非常好，蛋黃顏色是很深濃的血橙橘。拉麵則是配上溫熱的高湯。

菜盤包括：兩種蔬菜、四種菇（香菇、金針菇、杏鮑菇、舞菇）、大蔥、豆腐、冬粉、紅蘿蔔。菜盤組成品質都不錯，但沒有特別之處；香菇很肥厚，口感飽實。涮過肉片的湯頭滾著蔬菜，使蔬菜裹上了油脂帶來的奶香味。

針對食物本身是相當優質的體驗，食材的水準都很高。但是當天用餐狀況很多，包括上菜過程很沒秩序，送餐速度完全沒有配合客人的用餐步調，在還沒吃完前菜就一直猛上菜，赤身、握壽司一直上，整個桌面亂七八糟的。除此之外，涮涮鍋菜盤裡面蟲，服務員端小菜又大打翻⋯⋯整個用餐過程都是一片混亂。然而，儘管如此，我仍然會選擇給這間餐廳四顆星，因為餐點（特別是牛肉的品質）的表現真的在水準之上。

不知道其他店家怎麼樣，...