So first thing you need to do is check in to get your table(booth) or bar. The machine is only in Japanese so ask an assistant for help or just push buttons and hope for the best. The experience is awesome, grab the plates from the lower conveyor if you see something you like or pick up the hand held ordering device and switch it to the language of your choosing. Once you make it this far it's smooth sailing. Unlike other sushi bars you don't have to be able to read your color or remember what plates are yours. Once you order your device will tell you when it's on the way. The saving Grace is your order arrives on the TOP belt directly to you so there's no confusion and you don't accidentally grab someone else plate. Best cuts of fatty tuna I've had, all the food was great even for a chain restaurant.