The cowboy House — Restaurant in Karuizawa

We’ve dined at this restaurant before and really enjoyed the food, which is why we made a special trip to eat here again. According to the posted hours, the restaurant is open from 5:00 PM to 8:30 PM. We arrived at 6:45 PM, and the sign at the entrance clearly said “Open,” but we were told they were no longer accepting new customers.

I found this to be quite disrespectful, especially since we had already entered the queue and were waiting in line. Technically, the restaurant should have changed the sign to “Closed” before stopping customer intake — but they did not.

This experience was disappointing, especially considering our previous positive visit. I believe that if the restaurant were to clearly communicate a “last seating” time, it would help customers plan accordingly and avoid the frustration of being turned away despite arriving well within...

We really enjoyed it. Normally I would not choose a tenderloin over a ribeye, but they trim the ribeye so aggressively that it basically has no marbling. A weird choice as the ribeye gets its flavor from the fat. That said, the tenderloin (Texas steak) is really flavorful. That’s the cut to get. Get a smaller cut and save room for the very inexpensive dessert options. The house salad is also very good. The place has its kitschy charm and everyone is really nice. If you go, go right at opening or an hour later when the first seating leaves. Any later and you risk not getting in. First come first served, be sure to put your name down...

If you are ever visiting Karuizawa, this is a MUST VISIT kind of restaurant! The food here is absolutely amazing! The customer service and the vibes it brings is incredible!! I recommend this place to all my friends and they agree it tastes absolutely amazing 😋 The steak is super tender and not very greasy which is very enjoyable!🥩 On weekends and public holidays, it is hard to get a place due to them not taking reservations, it usually opens at 5pm so pop by and write your name down and you’re set to have the best steak meal...