PIKAPOLONCA — Restaurant in Kyoto

We learned about Pikapolonca in early 2023. While we're from Slovenia, a family member lives in Japan. For his birthday, we decided to send him sweet Slovenian treats from Pikapolonca (Kyoto) to another city in Japan, where he is staying. We contacted the owner(s) directly and got a very pleasant response. They were quick and glad to help us with our order and payment process, as most things were in Japanese and so inaccessible to us. The desserts were cold-delivered on the exact day we agreed on, were handled correctly, and came in a beautiful packaging with a birthday card. The family member was very happy with the desserts and complimented them.

Due to our satisfaction with the service and general helpfulness and friendliness of the owners, we ordered desserts for the family member once more this year. The whole process was even smoother than last year, and the member was once again very pleased with the quality and taste of the desserts. We are very happy to have ordered from Pikapolonca and will do so again...

Ta opis in ocena je namenjena samo Slovencem, ni povezana s hrano, postrežbo ali čemerkoli povezanim z restavracijo.

Slovenci smo narod z dvema miljonoma prebivalcev in zamislil si bi, da bo lastnik bolj vesel, ko zasliši slovenski jezik preko telefona, ko s punco (ki sem jo prignal po žgočem soncu) stojima pred njegovo zaprto restavracijo (na spletni strani piše da je od srede do sobote odprta bil je četrtek). Ko sem poklical, da bi se pozanimal za delovni čas sem iz vljudnosti vprašal, če lahko govoriva Slovensko glede na to da smo na Japonskem in logično so se mi tudi na telefon oglasili Japonsko pa mi lastnik odrezavo odgovori "Saj pa govoriva Slovensko ali ne" kot da je bilo moje vprašanje žaljivo nato sem mu Slovenskega veseljaškega značaja dejal da stojima pred njegovo restavracijo pa mi je ponovno arogantno zabičal, da so zaprti na tisti točki sem tudi jaz spremenil ton in mu povedal da sem na spletni strani zasledil, da delajo od srede do sobote po delovnem času mi je skoraj da posmehljivo dejal da v japonščini piše, da to avgusta ne drži. Zelo sem bil razočaran saj sem na drugi strani sveta pričakoval odnos ki ga dobiš, ko prispeš na Slovensko gorsko kočo poln veselja in sreče ampak dobil sem takega, ko ga dobi pijanec če bi rad v gostilni ostal po zaprtju. Morda je gospod po vseh teh letih pozabil Slovenskega veseljačenja ali je postal jezen, ko je slišal moj Mariborski naglas, morda je bil samo nesporazum. Ena stvar pa je jasna, na mesečnem dopustu na Japonskem sem imel samo eno slabo izkušnjo in še to z...

Delicious food, kind staff, and a wonderfully cozy atmosphere! The anniversary course was absolutely amazing and we enjoyed some Slovenian wine as well. Definitely have to come back to try some of the other dishes too! We asked lots of questions about the cuisine and culture, but they were answered in great detail. Thank...