Restaurant SERENA — Restaurant in Nara

I had a buffet lunch with my family there on 12-3-2024.After finishing a glass of water, I tried to return the empty glass and get some food. I was stopped at the hot food serving area by a staff member. She noticed I had an empty glass on my tray and misunderstood that I was trying to get their soft drinks, even though I was far away from the drinking machine. I tried to explain to her repeatly that I was not trying to get any drink and only wanted to have something to eat, but they just didn't care and insisted that I had to go to the free drink area and stop me getting any food. When I gave up the glass to them, I was allowed to proceed back to the food serving area. But there was a staff member who kept following me and watching me whenever I picked up anything from the food bench. That made me feel very unpleasant and humiliated. I thought they had assumed that I was trying to steal their drinks because I have an empty glass on my tray. I felt so bad that I could not continue my lunch and just left after my family finished their lunch. Japan's customer service is generally pretty good, so I was pretty shocked and disappointed at this...

It was a good restaurant. It was good in terms of cleanliness. In terms of variety of food and dessert, very good and you could see an item for every taste. I think pizza was one of the best items. It had a variety of desserts, but you could choose a custom dessert and they would make it for you right there, and you could even use this option for the faza, and they would cook the steak for you, which of course was the only pork option. The strange thing for me was that even though it was a buffet restaurant, you had to pay separately for the soft drink to be able to use it, which was the first time I saw something like this. Overall, the food...

11月のディナーバイキング、欧風料理フェア。驚きました。お買い得すぎる。 冷菜、メイン、デザートともに丁寧につくってありました。薄味でたくさん食べても飽きません。 特に気に入ったものは、冷菜のフムス、チキンビーンズ、メイン料理の鴨ローストベリーソース、特別料理のボイルドビーフ、カルアのシフォンケーキといちじくムース フムスやチキンビーンズは、豆の風味を殺さない薄味、しっかり旨みがありました。 何種類ものフレッシュなベリーが使われたソースは、しっとり焼き上がった合鴨の旨みととても合っていました。 少し筋のある煮込みに適した牛の部位が柔らかく煮込んであるボイルドビーフは、贅沢な洋風のおでんというイメージ、じんわりした味わいの美味しさでした。 シフォンケーキは、しっとりでふわふわの食感、ハッキリしたコーヒー風味、これはホールで売ってたら買ってしまいたい出来栄え。個人的にシフォンケーキに求める全部の要素が詰まった最高の逸品でした。 いちじくムースは上下段で、上にいちじく、下にピスタチオで、特に下段のピスタチオの風味が極まっていました。こんなにリーズナブルな価格でこんなにピスタチオの味がするデザート出して大丈夫なのか心配になるほどです。 総括、この企画のご担当の方は、素材の味引き出し名人ですね。...