Important: To get to this part of the Osaka Station food court, you need to enter the gate with your IC card. If you do not have a train to catch, you must use the security gate to exit and they will charge you a ¥140 “eating fee”.
After a day of ice cream and okonomiyaki in Dotonburi, I wanted a light dinner and this was near our hotel. I liked the option to try two in the Half & Half, and picked Sea Bream with Sesame Paste and Fisherman’s Soy-Marinated Tuna. The only real difference was the sesame paste - the fish did not have a strong presence in either. I was still hungry and added a simple meat & potato croquette that was delicious and comforting.
Service was excellent: friendly and attentive. The staff peeked over my shoulder as I pressed buttons and got my order ready as I paid. I imagine that they serve many people in a rush. This place is a calming stop in a hectic...
Read more味はまぁまあだが、接客がありえないくらいにひどいです。本当は美味しいのかもしれないが、その気分が吹き飛んだ!
新幹線で移動される方には絶対お勧めしません。楽しい旅行の気分が一瞬で嫌になります。
具体的には食券購入後に券を渡すと、空いている席にお座り下さいと言われたが、片付けが終わってない席ばかりで、そこに座って良いのかさえ分からない
とりあえず片付けてない席に座ってセルフのウォーターを飲もうとしてもコップがないので聞くと無言で準備しているようだが用意できても、その事を言わないので分からなかった。
極め付けは、鯛茶漬けが出てくるのに20分以上かかった。時間に余裕があったのでなんとかなつたけど、遅くなるなら普通は言って欲しい。
もちろん、退店時の挨拶もない。 非常に嫌な気分の旅の始まりでした。
The taste is okay, but the customer service is terrible.
I definitely do not recommend this restaurant to those who travel by Shinkansen. It instantly ruins the mood of a fun trip.
Specifically, after purchasing the meal ticket and handing it over, I was told to sit in an empty seat, but all the seats were not cleaned up, so I did not know if it was okay to sit there.
I sat in a seat that was not cleaned up and tried to drink water by myself, but there was no cup, so when I asked, they seemed to prepare it silently, but even if it was ready, they did not tell me, so I did not know.
To top it off, it took more than 30 minutes for the sea bream chazuke to come out. I managed because I had time, but I wish they would tell me if it was going to be late.
Of course, there was no greeting when I left the restaurant.
It was the start of a very...
Read moreHad this for breakfast. The Dashi chazuke is really good. I had the tofu skin with Whiting which I thought is more refreshing then the salmon ones.
We didn't really like the onigiri and would give it a miss next time.
Karaage was...
Read more