I'm unsure if it was because I'm a foreigner, but the service I received from one staff member was extremely poor. I was rudely yelled at, "Stay here," in a harsh tone and manner, despite approaching and clearly stating, "10 people."
I would like to address the female staff member, who appeared to be in her 50s. If she dislikes her job, perhaps it would be best to stay home. The behavior of a single employee can significantly tarnish the reputation of a long-standing company. I have previously received exceptional service at the Wakayama branch, and it is disappointing to see such a stark contrast here. If this branch does not address the issue with this particular employee, they can expect negative consequences.
I decided to leave without dining at the establishment. As I was walking away, I noticed the same staff member smirking. I believe it's important for management to address this issue and provide proper training to their staff. Customers should always feel welcomed and respected, regardless of their...
Read moreStopped by this place while on the way to the aquarium. Great affordable spot for a quick meal. You can order using a tablet and the food comes out quickly.
I had the 3 cheese gyudon set with cheese sausage, miso soup, and an egg. I love cheese and this did not disappoint. I loved the taste of the cheese, beef, and rice together. It’s a cheese lovers dream. The sausage was great too. I felt satisfied after this meal.
There weren’t many customers inside when we arrived at 12:30PM. It was quiet and easy to talk. You can take your time without feeling rushed. Highly...
Read moreWe enjoyed the food, great sized portions for low prices, very tasty and fun options for our kids. Our son left his little Godzilla toys there and I went back to look for them the next morning before we left the city and the staff and patrons there helped me look for them and they found them in their lost & found box behind the counter. Everyone cheered when they found them! They were so kind and so helpful and so excited when the toys were found. We will never forget their kindness and will definitely...
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