Sushi Shinnosuke — Restaurant in Osaka

I visited this restaurant for lunch as a female solo traveller. I just walked in around noon, and the staff was very welcoming and accommodating. I waited for a seat at the counter, and in the meanwhile they made me seat at a table and served me some very appreciated cold tea (it was boiling outside!).

The store manager speaks good English and was very attentive to all the customers (who are mostly Japanese). I was very impressed by his kindness and genuine passion for sushi; he made sure that I understood all the pieces, and we had a nice relaxed conversation. The customer service is excellent.

The atmosphere was also very nice in my view, most customers were speaking with each other in a friendly manner, and the vibe was very comfortable and not too noisy. Compared to other (more expensive) sushi places I have been to this restaurant was a bit less solemn, but in a positive way.

I had the lunch course, and the sushi was very good and fresh! I loved all the pieces, but the scallop with yuzu really hit differently. I was also positively impressed by the cost/quality performance; plenty of sushi and a cup of good quality sake for about 5,000 yen (around 30 euros).

When I left it was pouring down outside, and the store manager offered me an umbrella. I already had an umbrella, but his kind gesture really reinforced the already beautiful experience. I...

I am so angry that I will write it down in three languages. I sincerely hope that you will see this review. First of all, I made a reservation through the Japanese website 'Tavelog' to taste Omakase in Osaka as a Korean. I made a reservation for the most expensive course at 9,900 yen per person.

First of all, I went to eat high-quality omakase that explained what fish came out one by one, not a cheap sushi restaurant. However, the hostess spoke only Japanese, and in the end she only show the pictures 2 out of 10 course meals. I barely managed to get a glimpse of that as well. I had no idea what sauce was on it or what fish it was. I understand that many foreign customers make reservations, so shouldn't you at least try to let them know through a translator or make a Korean/English menu and point it with your fingers? The menu only comes out when I receive additional orders haha I think this needs to be fixed for other customers. Does it make sense not to know what sushi is served at Omakase restaurant?

Second, I don't know if it's racist issue, and I don't want to believe it, but I felt that both the main chefs who make sushi only cared about the counter guests (almost all Japanese) and were not very kind to us sitting at the table.

Third, it didn't taste good enough to pay for it. Omakase, which I paid 50,000 won in Korea, was 10 times better and of better quality. It didn't taste good, but the service was not good, so I was really angry.

I made a reservation on Taberog and tried to leave a review on Taberog, but it didn't work with an app error, so I leave it on Google. I hope you can make a better sushi restaurant by correcting the above.

とても腹が立つので、3ヶ国語で書きます。 どうか社長がこのレビューをぜひご覧になることを切に願います。 まず私は、大阪でのおまかせを韓国人で味わってもらおうと、日本のサイト「タベログ」で予約しました。 一番高い 1人9900円のコースを予約しました。

まず1つ目、私は安物のお寿司屋さんではなく、どんな魚が出てくるのか一つ一つ説明してくださる高級おまかせを食べに行ったのです。 しかし、サービングしてくださる従業員は日本語しか話せず、結局10個を超えるコースの食事のうち、2個しか知ることができませんでした。 それもやっと写真で見せて、ぼんやりと推測しなければなりませんでした。 どんなソースがかかっているのか、どんな魚なのか全然わかりませんでした。 外国人のお客様が予約をたくさんしていると聞いていますが、それでは少なくとも翻訳機を通じて教える努力でもするか、それとも韓国語/英語のメニューを作っておいて指差したりしなければならないのではないですか？ 追加注文を受ける時だけメニューが出るんですよ。ハハ これは他のお客様のためにも直らなければならない部分のようです。 おまかせさんの家で何の寿司が出てくるのか分からないのが話になりますか？

二つ目、人種差別なのかわかりませんが、そして、そんなに信じたくないのですが、寿司を作るメインシェフのほか、二人のシェフともカウンターのお客さんばかり気にして（ほとんどが日本人）声をかけて、テーブルに座っていた私たちにはあまり親切ではなかったと感じました。

第三に、その値段を払うほど味が良くありませんでした。 韓国で5万ウォンで食べたおまかせが10倍はおいしくてクオリティが良かったです。 味もいまいちなのにサービスまでいまいちだなんて本当に腹が立ちました。

タブログで予約をしてタブログにレビューを残そうと試みましたが、アプリエラーにならず、グーグルに残します。 ぜひ上記の事項を修正して、どうかより良い寿司屋になることを願います。

너무 화가나니 3개국어로 적겠습니다. 부디 사장님이 이 리뷰를 꼭 보시기를 간절히 바랍니다. 우선 저는 한국인으로 오사카에서의 오마카세를 맛보고자 일본 사이트 ‘타베로그’ 를 통해 예약했습니다. 가장 비싼 1인 9900엔 코스를 예약했어요.

우선 첫번째, 저는 싸구려 초밥집이 아닌, 어떤 생선이 나오는지 하나하나 설명해주시는 고급 오마카세를 먹으러 간 것입니다. 그러나 서빙해주시는 종업원은 일본어밖에 하지 못해, 결국 10개가 넘는 코스 식사 중 2개만 알 수 있았어요. 그것도 겨우 사진으로 보여줘 어렴풋이 짐작해야했습니다. 어떤 소스가 뿌려진건지, 어떤 생선인건지 전혀 못알아들었어요. 외국인 손님이 예약을 많이 한다고 알고 있는데, 그러면 최소한 번역기를 통해서 알려주는 노력이라도 하던지 아니면 한국어 / 영어 메뉴판을 만들어두시고 손가락으로 가리키기라도 하던지 하셔야하는거 아닌가요? 추가 주문을 받을 때만 메뉴판이 나오더군요 하하 이건 다른 손님을 위해서라도 고쳐져야 할 부분 같습니다. 오마카세 집에서 무슨 스시가 나오는지 모르는게 말이되나요?

두번째, 인종차별인지 모르겠지만, 그리고 그렇게 믿고싶지 않습니다만, 스시를 만드는 메인셰프님 외 두명의 셰프님 모두 카운터 손님들만 신경쓰고 (거의 다 일본인) 말을 거시고, 테이블에 앉아있던 저희에겐 별로 친절하지 않으셨다고 느꼈어요.

세번째, 그 값을 지불할만큼 맛이 좋지 않았습니다. 한국에서 5만원 주고 먹은 오마카세가 10배는 더 맛있고 퀄리티가 좋았어요. 맛도 별로인데 서비스까지 별로이니 진짜 화가 나더군요.

타베로그에서 예약을 해 타베로그에 리뷰를 남기려고 시도했으나, 어플 오류로 되지 않아 구글에 남깁니다. 꼭 위 사항들 수정하셔서 부디 더 나은...

I booked a table through Tabelog five days in advance. To me, omakase implies sitting at the bar and watching the chef prepare sushi. However, when I arrived, the waiter seated me behind the bar instead. I’m curious about the difference between this experience and dining in an ordinary restaurant. I would categorize this place as relatively high class, costing 9,900 yen per person. Unfortunately, during my visit, I had no interaction with the chef, so be prepared for a similar experience if you sit at the bar.

Additionally, the staff's English skills are limited, so you might need to use Google Translate to communicate with them.

Regarding the food quality, I found that it didn't compare well to the sushi from conveyor belt restaurants. I'm puzzled by the high reviews this restaurant received; I felt misled.

Overall, I had a...