Kichiri Ebisu — Restaurant in Tokyo

Couldn’t fault the food - lovely menu, the vegetarians in my party were very well catered for, the raclette cheese with fried potato was food heaven and it was all very reasonably priced. The interior was beautiful and comfortable. But the service… Not especially unfriendly, but not at all attentive and certainly nowhere near as friendly as I was expecting after reading all the other reviews (we had a different waiter each time and not one of them smiled or engaged with us - I live here and speak Japanese so it wasn’t a language barrier). I only managed to order our first round of drinks after we’d been sat for 20 minutes (and even then only after some vigorous waving). Drinks then took another 20 minutes to come. The service continued at the same glacial pace, meaning we were then late for our next booking (we had to ask for the bill twice). I’m not not recommending it, but on a Saturday night when you want to have some fun with the drinks flowing then this might not be the...

Recommended by my local friend and it didn’t disappoint! The ambience was really nice and the restaurant is decorated in a super classy and beautiful way. My 2 friends and I only arrived around 10pm and Rino was very kind to accommodate us even though they were planning to close at 10:30pm. It was our last night travelling together in Tokyo before splitting our ways to other cities and we wanted a drink together. Rino was so wonderful - besides speaking to the chef to extend the ordering time for us, we even got a very nice dessert on the house and a polaroid taken as a gift for us. What an amazing experience! THANK YOU Rino! I will be back again - next...

A server interrupted our conversation to give us a QR code. Completely puzzled, we asked what that QR code was for. She apparently spoke little English and just kept asking us to scan the code. The QR code led to a review page for the restaurant. The server then told us to give the restaurant or/and herself a five star rating. She asked us twice to make sure that we understood what the assignment was and left. She never came back again for any additional service. She didn’t care if we’re enjoying the food or if our glasses are empty but she cared so much about her review she didn’t mind to interrupt our conversation. What an...