Matsue Sushi - Ebisu Main Store — Restaurant in Tokyo

Dining with my old friend I hadn’t seen in years was meant to be a moment of shared joy. The sushi came to us on a plate like small works of art, each pronounced by the chef’s the name of the fish it contained. At one point, unaware of the rules of omakase, I placed the sushi plate on the table, for which I was told off by the chef. We immediately apologised, but he only nodded as an acknowledgment that we had stumbled into a world out of our league. We are sorry that we violated the sacred order of the shop.

Having provided my credit card details at the time of booking, I assumed—wrongly, as it turned out—that the payment would be handled automatically from my card. After our meal, we read a statement regarding the stored card details showed to us by our chef. The chef watched us rise after having read the statement, gazing at us silently. Only when we were at the door did a waiter rush to stop us, politely but firmly reminding us to pay, which unnecessarily drew attention.

I apologised, explaining my misunderstanding, trying to convey that it was not a refusal to pay. Yet even as I spoke, I felt a deep sense of absurdity—the embarrassment and absurdity of a person caught in a situation where rules exist but are never explained, where misunderstanding is inevitable.

The sushi had been extraordinary. Each piece of sushi was a testament to the chef’s pursuit of perfection. There is no doubt about that. The joy of meeting a friend and the artistry of the sushi were all overshadowed by the discomfort of the weight of a moment I could neither undo nor fully comprehend. I do wonder could it not have been simpler? Could the rules not have been made clear, sparing us the embarrassment of failing a test we did not know we...

Phenomenal lunch omakase! Made an online lunch reservation way in advance where you pay for the lunch course in ahead of time. We found out later that it’s a deposit that gets returned to us and we actually needed to pay again at the restaurant at the end of our meal. We chose the 4600 yen/person menu. The sushi was very fresh and delicious, and our sushi chef was very positive and cheerful. Each piece melted in your mouth unless you had a fish that was meant to provide a different texture. Rice was warm and perfectly seasoned. My husband adored the fresh wasabi because they make it in-house and it actually was spicy unlike other omakases on the trip where we had to request more for the same oomph. The only issue we had was upon coming in, the waiter that welcomed us was awkward and came off rather rude and unwelcoming. There was also that slight awkwardness where the waiters would stand by and watch you intensely in case you needed something. Regardless, service was good and our chef was so kind and sweet. Highly recommend!

Pro tip: there was a confectionary store nearby that sells fresh baked goods, soft serve, and pudding - Chateraise Premium Yatsudoki. Absolute must-go after your meal. Soft...

We come from the United States. This place was recommended to us by our manager. We were very excited, got there early and waited outside the restaurant for 30 minutes prior to opening. During our wait we witnessed the chef install the menu, pictured posted to this review.

When they finally opened, we were very excited! And greeted by a young chef who informed us the only option available to us was Kagayaki option (the most expensive one). Why post a menu if only one option is available? Upon turning it down and starting to walk away, magically, the rin option became available. An option we were ready to do, however only making it available to us after we turned down the more expensive option, with more food than we wanted was a major turn off so we left. I’m sure the food is amazing, but don’t expect to choose the menu option you want. Even if they put the menu options together and post them on the door that night.

I would have loved to rate the food, but unfortunately we never got that far. We will be reporting this to our colleagues, and not be recommending this restaurant...