I give you: "the Italian job"
The nice thing about Japan is that nobody tries to screw you over. This was not the case with Napolimania. The Italian who runs / own the place was polite at first, and we decided, even with the somewhat high menu prices, to give it a whirl. The dishes were small. The burnt bread triangles were the first to come, as an unclaimed appetizer. While ordering, the Italian bugged us to order drinks, with the bogus plea that its "obligatory". One of us asked for water. We got an open bottle of tap water.
So we ate the microscopic dishes.
Then came the check...
Scrambled in a half-recognizable handwritten cut out lined paper:
The fee for water was ¥1000 The fee for ordering the table, which by the way, is not written anywhere, not even on the sign outside the restaurant, was, without any warning, added to the bill - ¥500 The rest of the scribble was the tax, which was not shown on the menu.
A three small pasta meal with a bottle of water added up to an astonishing ¥8196! (80$)
The request of a real reciept / invoice (for VAT reclaim) was not easy and finally the Italian said it will call for an additional fee...
BTW - the 5 star raters here have Italian names...
They are probably are Italian. They are probably friends of the owner. They are probably also frauds...
Those Napolimaniacs.... I got better...
Read moreImagine you learn of Italian restaurant run by real Italians in Tokyo, but in reality, the only thing Italian about the restaurant is how they deliver a bill akin to a mafia ransom note.
So you go there and take a look at the menu-- all very good looking, but maybe a tad expensive. You order one of the pasta dishes, and the waiter asks you what you'd like to drink. A quick glance at the drink menu reveals some ridiculously expensive wines, so you pass. The waiter informs you drinks are "included" with the meal, which is a funny way of requesting you to order a ¥7500 glass of wine. If your lucky, a blank stare might be enough to ward off this gesture.
The food arrives, and it's not half bad. But when the check arrives, you feel like vomiting at the thought of what you just ordered. A group of 3 people who ordered low price pastas costs over ¥8000.
Apparently tap water costs ¥1000, there's a ¥500 tabling fee, and an additional tax on all of the food. None of this displayed on the menu. This was nowhere to be seen in or outside of the restaurant. I feel nauseous just thinking about how many hidden charges were added.
Napolimania is nothing more than a scam. Don't give these thieves a...
Read moreWaffled between 5 (food) and ~1 (weird extra costs) star, so I settled on 4. Some of the best pizza I’ve had. But a little pricey for what you get (even before the strange additions).
They charged a “table fee” of ¥500 (~$5) per person (not per table), 8% tax (not all places charge tax in Tokyo), ¥600 for 750ml of water (wouldn’t bring tap water even when specifically requested), and if those weren’t enough, there was a mysterious ¥1,000 extra added onto the bill, with no explanation.
The pizza was amazing but I was left with a bitter taste in my mouth because of all of the strange fees and over-charging. I guess it’s hard to operate a restaurant in a competitive food city like Tokyo, but there’s got to be another way.
Go here for the pizza (it’s amazing) but be ready to spend more than the price of just pizza. Pizzas have four slices each (maybe 10 inches diameter for pie) and cost ¥1,400-¥2,400. We ended up spending ¥8,500 (~$80!!) for 2 people (2 pizzas and 4 drinks)—we’d try other highly-regarded pizza spots before coming back here, but only because of the cost. I noticed that other reviewers had a...
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