I am using a translator to write this sentence.

We visited the museum during the daytime in August, using a regular entrance ticket. The view from the sky over Shibuya is spectacular and you can see 360 degrees over the city of Tokyo. It is a view that is hard to find anywhere else.

*Access

The building is directly connected to and directly above Shibuya Station, making it very accessible. It is very easy to get there from all lines. For the JR line, go through the JR Central or JR South ticket gates and proceed toward the East Exit. For Tokyu Toyoko Line and Tokyo Metro Fukutoshin Line, exit the Shibuya Hikarie 1 ticket gate and proceed to the right. For Tokyu Denentoshi Line and Tokyo Metro Hanzomon Line, exit through the Miyamasuzaka Central ticket gate and proceed to the left. For Tokyo Metro Ginza Line and Keio Inokashira Line, exit through the ticket gates and proceed in the direction of Shibuya Hikarie. Anyway, go to the first floor of Scramble Square. From there, use the elevator or escalator to the 14th floor where the window is located. There is an entrance gate on the 14th floor. From the entrance gate, use the special elevator to go to SHIBUYA SKY. The entrance gate is located on the 14th floor, so you can use the elevator to get to the SHIBUYA SKY. The entrance gate is located only on the 14th floor, and it is easy to get lost.

The recommended course is to take the elevator from the 1st floor to the 14th floor, After enjoying SHIBUYA SKY, After enjoying SHIBUYA SKY, take the escalator down to the 14th floor and visit the various stores. Not only are there permanent tenants, but there are also pop-up stores, so even though I work in Shibuya, I never get tired of the stores.

*Customer service The customer service is average. I don't get many opportunities to receive customer service in the first place. The building is structured, and you can move around freely.

*Cleanliness It is very nice and clean. It is also a new facility that was built in 2019.

*Ambiance. It is quite lively. There are many tourists from overseas as well as Japanese. The admission fee is not cheap, so I got the impression that there were not so many ill-mannered visitors.

*Notes Tickets can be purchased online or at the counter on the day of the visit, but it is quite difficult to get tickets, so we recommend making reservations one month in advance (the same day of the week four weeks in advance). Web tickets are 2,200 yen for adults and 1,700 yen for junior high and high school students. Elementary school students and infants can only be purchased at the counter on the day of the event.

In addition, restrictions on what you can bring are surprisingly strict, Luggage such as bags, backpacks, pouches, etc. Tripods, monopods, selfie sticks Earphones, headphones Hats, caps, knit caps Food and beverages Items that may scatter or fall will be instructed to be placed in lockers. Of course, hazardous activities and dangerous items are prohibited.

*Scenes of use It is good for all occasions. I thought it would be fun for a single person, a family, a partner, or a group, and it would be a great memory because you can take pictures. There is also a bar on the rooftop, so it might be suitable for special occasions.

*Points for improvement Because of the free-moving design, it was a little difficult to find the route and we almost missed the exhibits. Also, I heard that there is a survey form where you can get a sticker, but I missed that too. I thought it would be better if the navigation was a little easier to understand.

*To the facilities Thank you for creating a new kind of spot, on an impressive scale. We are planning to visit again.