Nest coffee — Restaurant in Amman

the first time i went there very nice, good first impression then today when i went i wasn’t pleased with this worker he kind of kicked us out of the place, don’t get me wrong they welcomed me and my friends 2 times and didn’t say a thing, but as ur job as a person who works at a cafe or at any kind of place that serves customers u need to be nice to them and have a smile on ur face and talk kindly to them because if u don’t do that it ruins the cafes name , i’m sorry but i came to your cafe to hangout with my friends i didn’t come to hear the worker telling me “it’s cold when are u leaving” or “you can’t stand here nor sit here” as your job as a hospitality worker u need to be kind to every customer that comes your way and never ever treat them like this, the words are coming from a student who study’s hospitality so i know how u should treat a guest and not any guest a guest who comes and orders every time and all her friends order with her never coming back again i don’t need to re-hear the humiliation u gave us today. i’m very sorry but over all the place is very nice and pretty but you need to know how to treat ur guests whoever...

One of my absolute favorite coffee spots! The interior is cozy and welcoming, perfect for relaxing or getting some work done. The staff here are truly special, Jenan is incredibly kind and always makes you feel right at home. She remembers her regulars, which adds such a personal touch. The owner is just as lovely , very friendly, respectful to his team, and it shows in the positive atmosphere.

I also love that the outdoor seating area is pet-friendly, so you can bring your dog along and enjoy a coffee outside. Speaking of which, both the food and coffee are fantastic. Their turkey sandwich is my go-to, the bread is always fresh and crispy, and the turkey is perfectly seasoned. Plus, they offer plenty of refined sugar-free treats, which is perfect when you’re craving something sweet without going off track. There’s genuinely something for everyone here....

I recently visited your coffee house and, unfortunately, had a very disappointing experience. The coffee I was served was cold and lacked the freshness and warmth one would expect. Additionally, the cake I ordered had a very unpleasant taste and smell — the eggy odor was overpowering and made it inedible.

When I kindly shared this feedback with the staff, instead of acknowledging the issue professionally, they responded with unjustified excuses and a rather rude attitude. Their tone was sharp and unwelcoming, which reflects a serious lack of basic customer service skills. I strongly believe your team would greatly benefit from proper training in customer interaction and hospitality.

This experience has left a very negative impression, and I truly hope improvements are made, both in product quality and in how staff deal...