Kienyeji's Store — Restaurant in Nairobi

Terrible Experience! 1332Hrs: Check in for lunch at corner mall. Common seating area, shared with other restaurants 1332-1345Hrs: Attention seeking for service period: After much glancing around to get attention of their waiters, I dispacth not one but two of the waiters of nearby restaurant (I thank you) to call for me Kienyeji's waiter (by this time I am almost done with a drink from this neighbouring restaurant) 1345Hrs: Finally got a waiter. Placed order and asked how long it will take. A promise of 10mins is made 1350: Another drink order made in nearby restaurant 1430Hrs: The promised 10min order arrives. Waiter on seeing my not so amused face - " I have even checked, and I realise I have really delayed you. I think next time please pre order". I also request for fork and knife 1442Hrs: Fork and knife arrive. I am almost done with the meal having washed my hands nearby and waiter simply walks back with the fork and knife. I also needed salt, but the nearby restaurant also had to come to the rescue (I thank you again). 1450Hrs: My terrible experience comes to a quiet end. Exhausted and sad

You guys can do better. Not recommended if you are in a hurry or hungry. I will be back to the...

26th:12:2024; Kienyeji (James Gichuru branch) management cant keep riding on that understaffed bull all the time. How do you have 1 cook, a 2 burner and 1 waiter to serve a table of 11?

And the waiter without a flinch tells you the meals ordered will be ready in 15mins 50mins later orders come in partially. Mara ugali is being made. So you're left with the stew hapo for 20mins waiting.

That was the most annoying experience we've seen. And you wonder why clients disappear on you. Get your act in order. There are so many graduates who are...

If you're a fan of fish or just love trying local foods, Kienyeji's is the perfect spot for you! The place has a warm, local vibe, and it’s clean and tidy, which is always a plus. We tried the tilapia—one served with coconut sauce and the other with kachumbari, murenda, and managuu. Plus, we enjoyed both brown and white ugali. The prices are reasonable too! I truly hope this place remains as charmingly local as it is. Great job, Team Kienyeji's—keep up the...