Restaurant te Syla — Restaurant in The plateau of Dukagjin

I would never suggest this restaurant to customers. The service in the restaurant was really bad, the waiters were not kind. We ordered suxhuk and it was raw, with the outer cover not removed. And instead of apologizing, they said we can eat it that way. In a standart restaurant, you make up for your mistake, but their behaviour was exact the opposite. And on the bistro section, they wanted to send us to a nearby cafe just because we would like to drink beverages, with the excuse of not serving drinks, although there were drinks on the other customers’ tables. You may think that there is something wrong with our expectations, but believe me, we were really patient and calm. Do not go to this restaurant, kindness and etiquette is more important than eating good meal. A very bad impression for such a marvellous...

I notice most of the good recommendations are about local food, and I guess that might be the case because the place looks great and the food seems to be served quickly and is inexpensive. For more expensive fare I'm not so sure whether there is value here: we had rib-eye steaks. My lady enjoyed hers; I found it a bit greasy and not quite right. We were served a more expensive bottle of wine than I thought I'd ordered but I think that was by mistake. It was an excellent Kosovan wine but it meant the meal was a lot dearer than I had expected and they only accept cash. The service was casual and eccentric. Overall, despite the classy appearance, not good value unless you order cheap items...

This experience at TE SYLA restaurant in PRIZREN City left a negative impression on us. The waiter's refusal to take our drink order without also ordering food was unexpected and seemed unwelcoming. It is important for the administration of TE SYLA to address the behavior of their staff, as it can greatly impact the experience of visitors and the reputation of their establishment. Especially as we promote tourism and a warm welcome in PRIZREN City, it is crucial for all businesses to provide a positive and accommodating atmosphere for...