Food and atmosphere are great. The service is bad really bad. The first time I thought maybe because there was big group but, second time there was no excuse for forgetting our order for more than one hour furthermore, it came wrong. In the two time I was there I had to leave because they served Shisha in non-smoking section. I talked to the manager he add two manousha complementary because of the delay and for the smoking he said sorry but the smoking section was full and he don't want to lose...
Read moreWe visited Em Zalfa a few times for shisha and juices, and even once for dinner. The food and atmosphere were nice, and we enjoyed our earlier visits. But on our last visit, we were disappointed. The waiter asked if we only wanted shisha, and after checking with the manager, told us we couldn’t sit because the tables were reserved. We could clearly see some empty tables, but were told they were already booked. We left and decided that would be...
Read moreMy new favorite Middle Eastern restaurant in Kuwait! The service was top notch, the atmosphere was warm, cozy, and inviting. Every single thing we ordered from the menu was SO DELICUOUS and tasty! To our great surprise, they offered a complementary starter and dessert since it was our first time there. Everything is so fresh and tasty! Will definitely be returning to this...
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