IWA Roof Bar & Restaurant — Restaurant in Bishkek City

‼️I have a number of complaints. Better save your money and go somewhere else:

We came there to have a wonderful view, but the staff didn't let us sit beside the window. Nobody during our dinner was sitting beside the window, the tables were empty! 🤦🏻

Food's portion is very small for the price. Obviously, it's too overpriced. So for 2 people, we paid 5000 KGS (€50) to be actually full and get rid of our hunger.

Music is too loud, like in clubs. I and my husband had to almost scream, in order to hear each other. 😖

The staff looks at you from down to up 😒 judgingly and does the attitude accordingly. It seems you need to wear soiree style.

The waitresses are not quick. You will wait for your request at least for 10 minutes. 🤦🏻

Total disappointment! Absolutely a waste of time and money. Instead, we could have gone to another place with friendly staff, amazing food, and reasonable prices, even if the views are not the best. We will never ever come...

Extremely classy establishment. We arrived as the only customers. I believe there was some language barrier as we are not staying at the hotel but a minimum spend was required or a deposit was to be paid? Either way none of this mattered as we were eventually sat down as per our request of seating choices. Very nice views of Bishkek. Probably the best? You are greeted by all staff, kind people all-round. Ordering from a tablet which is slightly different but part of the experience. There is an English option. Our drinks and snacks are very good and all timed perfectly. Presentation and attention to detail is very good. As expected. The staff let you go about your day without any distractions, until you are ready. Nothing is too much trouble nor will you be left without exemplary service. We paid and left, our first English receipt. Some issue with Mastercard as we experienced previously but we had Visa as a backup. Very much...

Service was ok, view amazing and the athmosphere great. But.... Must say that we expected more from a Sheraton restaurant.

We spent 40-70€ per person (no alcohol). Scampis were overcooked, tea and lemonade had a really light taste, didn't even distinguish the different flavours. Edamames were mushy and swimming in Sriracha sauce (picture in the menu looked totally different...). Sushi, salad and desserts were good.

This pricey (for Kyrgyzstan) restaurant should definitely have some standards in the food.

Everything took quite a long time, for example, we waited 40min for the desserts and one of our members waited a while after othes got their food to even get her appetizers. We also had to ask more light to our table as it was really dark and we couldn't see the food on the table.

In short: average food, high-end waiting times. Maybe it would be a good time for some directors to...