Mixue - Spectrum Mall Ampang — Restaurant in Ampang Jaya Municipal Council

The attitude of the staff is very bad. No smile at all. I am here to consume, not to see your face. No good attitude is fine. I originally ordered o coco milktea, but they told me that the toffle series is out of stock. Later, I changed to brown sugar pearl milk tea and asked for pearl to be replaced with grass jelly. The other party told me impatiently that grass jelly is out of stock. Then I asked to change to coconut jelly, and she placed the order for me with a sour face. Huh? Are you very impatient now? Isn’t this what you should do? Shouldn’t you tell the customer what is out of stock before placing the order? Speechless. Ok, forget it. When I got my drink, where is my coconut jelly? It’s so funny. The customer hasn’t paid yet, and the male employee at the back made my drink directly. I guess he didn’t even see the customer’s request clearly. 🤣 And when I checked out, the lady didn’t ask the customer whether he wanted cash payment or ewallet. So rude. As expected, most of the employees at Mixue are...

I love the drinks here and I always drop by to get my Strawberry sundae every now and then. This morning 23rd April 10.25am, my wife was upset by the attitude of a Malay staff serving at this Bandar Baru Ampang. 1st she refused to accept payment using Rm50.00 and asked my wife to give her smaller notes which she didn't have. That's when she started pulling a long face and served in angry mood.

I like the chinese lady who work there. She is polite and always eager to serve and make the customer happy. This is the kind of staff that makes the customer wants to come back. We feel welcomed and we are happy to come again and again. As for the Malay staff, give her some training on how to serve customers politely to make them want to come back for more....if you want your business...

I gave 1 star for service because of the very poor service of an Indian girl she was not working and she was watching her other colleagues doing work but she isn't but waiting for her colleagues to give her things so stupid pls improvise or else don't piss the costumer.Kindly pls take action because this happened on a busy hour .2 June 2024 I went again and there was a Malay staff so stupid she made many wrong order I paid 2 dame times for her stupid mistake .Don't be deaf the second order was wrong as well .I asked for 2 jasmine lemon tea less ice but she gave me less sugar for both .and for the second order I asked for milk tea with sugar jelly but she gave me milk tea with boba and sugar jelly management pls take action immediately this is my second...