Sumida Japanese Restaurant — Restaurant in George Town

The food was ok. But the service was horrendous. We, 2 adults, went in with a baby. We asked whether the tamago is freshly made today or it is an overnight type. I just want to know whether or not I feel comfortable to offer to my little one. One old lady answered me in a very very bad mannered , said “our tamago is is kept inside fridge , we don’t keep for a week” “if you don’t want to give ur baby eat then don’t give, you all eat” ... the way she replied me I already felt a bit offended. I feel she is very impolite. As in a service line, she can always answer in a very polite manner. But the way she answers is so “beh syok”. If I didn’t bring my baby along, she did tht to me, I would have just walk out of the restaurant. Then when she poured the hot green tea, I asked her to pour the hot water beside me as I don’t want her to pour the hot water above or beside my baby. She showed her “beh syok “ face to me and continue to pour the hot water beside and above my baby. Wahlao ... this kind of attitude. Then she went in complained to another Indian waitress . Both of them also show very unkind face. I ordered udon, when my udon was served, my baby said he wants to eat too. So I requested to have another small plastic bowl for my baby. The indian waitress take the bowl with unwilling face and passed it to us. She showed “beh syok beh syok “ face like their bowl is made of gold. Horrible service !!!!!! Will never return for such horrible service restaurant!!!!! What a “beh syok beh syok “ restaurant !!!! In my heart , I feel like telling tht aunty “hey aunty !! Pls be more polite !! Don’t keep showing me your 臭鸡蛋face .... want to eat ur food also...

The restaurant used to be my favorite Japanese good cuisine when I want studying in Tanjong Bunga. They provide a lot of Japanese cuisine and menu for you to choose. All the food is authentic Japan cuisine with affordable price. Eating at Sumida really make your feel like in Japan. The food taste really good and set almost come with Miso Tofu soup and fruit ...However the surrounding has changed when I visit them on December 4... They start to play some classic western song which can still be accepted..But the restaurant used to be a bit dim as curtain is blocking the sunlight has been removed... Anyway, the service is worth the value of money...Will be visit again when went...

Pleasantly surprised with the quality of food served. Our first time since we're on vacation and staying at Fettes Residences. Was disappointed that they didn't have fried rice nor onigiri for dinner. Ordered a few things like Saba Shio (amazing value and taste was really good! - comparing with what we usually get in KL, the price tag here is SO reasonable), Pork Tonkotsu was super moist and that sauce!!! Loved it so much. Tempura Udon had a clean taste to the soup and was refreshing. And my brother's Tori Karaage Jyu was legit better than a lot of big Japanese places in KL. Very excited to come back again...