ZUS Coffee - Universiti Sains Malaysia (Cabin In The Woods) — Restaurant in George Town

ZUS Coffee’s “Cabin in the Woods” outlet in USM is a unique and refreshing concept. The location is easy to find within the campus, and there's plenty of parking, which is a big plus. It's a great spot for those who enjoy being surrounded by greenery and the laid-back university atmosphere.

However, note that the indoor seating is very limited—only three seats with one round table inside. If you choose to sit outside, it’s best to be cautious. During my visit, I encountered an unpleasant experience due to a blocked underground drainage system causing wastewater to overflow, resulting in a strong and uncomfortable odour.

Another area for improvement is waste management. There were boxes of rubbish piling up outside the café, which created an unpleasant visual impression and could be better organised for a cleaner environment.

That said, the coffee quality remains consistent with other ZUS outlets, and the overall concept has potential if these few issues...

To this zus outlet manager, please allocate more staff especially during peak hours such as friday lunch break. Waiting duration from ordering, preparing takes so much time. There’s only two staffs in the bar, both of them looks struggling to match with the order pace. Please consider the health and safety of your workers and allocate...

Although I bought a cup of matcha latte, I asked the staff for a large bag because I had many other items to carry together with the coffee. However, the staff told me I needed to pay an extra RM1 for the bag. Yes, it’s the same standard-sized bag you usually get when ordering from ZUS Coffee. Is this really the rule...