La Provence — Restaurant in Iskandar Puteri

A Disappointing Experience – My Last Visit to This Restaurant

Dining out with family is something I truly value, and I love introducing them to new places. Sadly, this restaurant, which I had high hopes for, ensured that this third visit would also be my last.

We ordered four main courses: the chicken chop was decent in both presentation and taste, the pasta was average, and the pizza was acceptable. But the fish dish was an absolute disaster and ruined the entire dining experience.

While all the other main courses arrived on time, the fish dish was delayed without explanation. After waiting for what felt like ages, I had to follow up twice, only to be brushed off with, “Coming, coming.” It wasn’t until the third time I followed up—after mentioning that my family had already finished their meals—that the dish finally arrived.

When it did, I was completely shocked. The moment the dish was placed on the table, an overwhelming fishy smell hit us. At first, I thought I might be overly sensitive, but as soon as I cut into the fish, the stench became unbearable, even catching the attention of my family members across the table. It was unmistakably bad.

I couldn’t bring myself to take a bite. When I raised the issue with the staff, they reluctantly removed the dish without offering any explanation. Their attitude was dismissive, and, shockingly, not a single apology was given.

While they eventually took the fish off my bill, the poor service and lack of accountability were even more disappointing than the dish itself. I had hoped to introduce my family to a great restaurant, but instead, I found myself apologizing to my parents and telling them, “Let’s not come back here again.”

This experience left me deeply dissatisfied. With such poor food quality and service, this was undoubtedly...

La Provence, tucked away in a quiet part of Horizon Hills, was such a gem of a find.

While on the pricier side, the menu was extensive and supported by a specials board, which added to the appeal. My mistake for assuming it was Italian—looking back, the name should have given it away.

Ordered a Margherita pizza and initially thought it odd that there wasn’t a basil leaf to complete the traditional Neapolitan look (symbolising the Italian flag). That said, it did come with the classic chewy dough and charred corners—not for everyone, but oh so satisfying for me.

We had two sides—oysters and fried calamari. Both were excellent, so much so we finished them before my wife even arrived. A small faux pas though: the shucked French oysters weren’t fully separated from the shell before serving. For the price point, I’d have expected that to be done. Intentional or a mishap, I’m not sure.

For the mains, we went with the wait staff’s recommendations (who, by the way, were extremely friendly and attentive without being intrusive). The grilled lamb shoulder was generous in portion—slightly gamey, with the herb marinade not fully masking it, but still tasty. The accompanying green peppercorn sauce was excellent, as you’d expect from a French restaurant. The grilled chicken with pesto pasta surprised me. The pesto sauce was less herby than I’m used to, but the pasta was clearly freshly made. Some may find the texture unusual compared to dried pasta—it reminded me more of wantan noodles—but personally, I loved it.

All in all, a solid experience. We’d definitely return to explore more...

We had a great time eating delicious food at your restaurant,the service staff were committed to great service and were friendly,especially the food was good recommendations from her!!!for all of us amazing, the atmosphere was awesome and i difinitley liked that you have a very modern style.most importantly every food and drinks on your menu tasted great!!!the homemade rum and raisin ice cream was superbbbb i can feel the rum in my mouth😋highly recommended,Foiegras is the best i ever ate😋we will see you all guys soon!!!thank you for the amazing food and good service!!!

Second time!!!!food was constantly amazing,Our mains grilled lamb chop,angus ribeye were cooked to perfection..tender and flavorful nice plate presention👌😋appitizers was perfect for us to share wine and desserts was very very good!! special shout-out to Mae our main active server of the night,very attentive and humble good conversation to her everytime we come for dinner,it was a perfect night to us!!!highly and highly recommended for everyone!!!!!!supperbbb🙌🙌🙌

Third time💪💪💪food was amazing all the time!!! we are all happy and enjoy our dinner everytime in La Provence Jb! highly and highly recommended!!!Delicious food and good good service thank you!!!

Many Many times we are here all food was yummmy since day one!!!and the service was fantastic all the time we are here,our favorite restaurant ever in JB!!! highly and highly recommended for EveryOne Must Try🤚

Everytime we come here our tummy really happy even they are busy,food and service was fantastic 😘Mae thank u all the...