KFC Larkin — Restaurant in Johor

Placed an order midnight to be delivered today(16.03.24) at 1245hrs. Around 1226hrs received a call from KFC (Larkin Perdana) an Indian staff(girl) asking me to cancel my order due to didn't get a rider from their side and also mention unable to deliver my food due to I choose payment method as COD or else she would arrange for GRAB EXPRESS.why you treat COD CUSTOMER AND PAID CUSTOMER IN THIS WAY? She also force me to cancel & re-order again.I did also mention arrange atleast by 1pm as because it's lunch time for my kids but the lady was very rude and no customer service at all. at the end I didn't agree to cancel the order and the lady cancel the order from the system . KFC,my question is if you cannot deliver on time why did you all take preorder booking and ask customer to cancel the order. please teach and train your staff on handling the issues. this lady is very poor in customer service and very rude.very disappointed with KFC.PLEASE IMPROVE...

5.15PM 7/9/2025.. Im truly disappointed . You Better closed the store . We are customer pay for money and serious talk kfc is not cheap EH .! I got plain rice INSTEAD of fragnance rice, no coselaw (they change with other things unotified) .. BEST PART !! super SALTY CHICKEN !!!! .. I remind SUPER SALTY CHICKEN , no tissue, no sauces, no cuttleries.. Aihhh .... Im super hungry, im order it for my family . And i get this, THEN my family stay hungry, they dunt wanna eat it. Totally unworth it . Need to go out purchase another food .. DAMN KFC !!!!!!! Im order this with grabfood . For sure another different rate . AHHHHH .. DAMN KFC!. Poor and shame of...

I order snake plate which is 2 spicy chicken rice coleslaw n for drink I choose fanta n wt did thy gv ....for chicken they gv 1 ori n 1 spicy...n coleslaw missing instead of coleslaw thy gv whipped potato.....kfc staff wt u get actually my misplace/change customer orders.....I don't understand if I wanna to whipped potato I wld hv order it myself...n this is not the 1st time....klu tk suka bt krj tk payah krj la..susah kan org je...lagi tissue tk de sos take de sudu tk de ...wt the heck is ur gus prob.....🤬🤬🤬🤬 U guys do get pay for this job it's not like u guys wrking for free so be careful with orders...