Loon Sing Restaurant (JB @ Taman Daya) — Restaurant in Johor

Went for lunch on a weekday - Dishes were largely good, great even esp. the 八寶飯 & 咸蛋蝦球 super tasty, except for the 東坡肉 (as came recommended by the person taking order) which was disgustingly bad - over-the-top sweet (echoed by quite a few reviews here).

Food aside, I was puzzled by the many foreign male servers/waiters who were just standing around idle chatting and staring (literally ogling) at diners eating. If the ogling is to provide first hand service e.g. topping of tea (the most basic service requirements of these servers) that I can understand but NOPEeeeeeeee no such service or any service at all from them but just standing, idling and ogling throughout like handicaps literally. At 1 point, it got so perversely bad I had to stare back at 1 of them and he immediately looked away.

I can understand why they are behaving like this because the managers/supervisors (both the one taking orders & the foreign male 'supervisor' in tie who obviously can speak mandarin but weirdly cannot take order) did not seem to care providing much of a service as well. . Never once saw them checking on diners (entire restaurant) or at the very least - have presence.

Really fortunately for this restaurant, the waitressess only not the supervisors (even the foreign ones) were a lot more attentive and service oriented esp the young chn waitress who brought us our bill whom I observed earlier was trying hard to communicate w 1 of the foreign ogler waiters regarding setting of table until she literally gave up. Poor girl, have to work with a bunch of handicaps and nonexistent...

We are a newlywed couple who held our wedding at Long Sing Restaurant Gala Palace, hoping to create a beautiful and unforgettable memory. Unfortunately, due to their serious coordination failures, it became a lifelong regret.

During the important balloon-popping segment of our wedding, the stage lighting, music, and balloon timing were all completely out of sync. The key moment was entirely missed, leaving us feeling embarrassed in front of our family and friends. Even though we had rehearsed the sequence before the wedding, issues still occurred on the actual day, and our photographer missed capturing our most precious moment.

After the wedding, we contacted the restaurant multiple times to raise our concerns. While they admitted their mistakes and offered some compensation options, once we tried to further discuss and settle the matter, they went completely silent. We have sent multiple messages and made countless phone calls, but none were answered. It has now been over a month, and the issue remains unresolved.

We are deeply disappointed by the restaurant’s irresponsible attitude in handling the situation. Their lack of professionalism and basic integrity is unacceptable. We are sharing our experience to caution other couples who may be considering this venue for their wedding or important event — please think twice and carefully consider their service quality and follow-up responsibility.

A wedding is once in a lifetime. All we wanted was a proper resolution, yet they failed to even maintain basic communication. It’s truly...

Food so far so good, but had a bad experience! Especially manager called Steve! He is very rude and unprofessional!! First they put us to a dusty table which usually i saw staff packing or do their own work there before, meanwhile there is still many available table. We try to make ourselves adapt to it but after we finds that even the plate and cup was dirty, we decided to change to another table. When we walk and talk to the manager called Steve, he say ok with the impatient face,then he shout at us said "now you can choose whatever table you like!", so we just moved to the next table. After that everything goes normal as usual dining. Then the best part coming, we ordered 8 dim sum but only 7 come, when try to feedback to Steve about this and we decided to add 1 more dish, he not even acknowledge or give some response then he just walk away. Yes, he walk away just like that! I not even have time to finish my words and show him the orders! This is really irresponsible and unprofessional action!! Why he being so rude?!! 2 adults and 1 child ordered 8 dishes dim sum is it too little business for him? Or is it because we want to change to another table? I just don't get it! Ok, story end. We will not considered to visit this bloody...