I ordered the Jasmine Matcha at HWC Coffee for RM17.80, and honestly, I was really disappointed. When I placed my order, the barista told me it would take some time to prepare, and I was totally fine with that . I understand there was only one person at the counter.
After about 10 minutes, two more baristas showed up, but they were moving so slowly and didn’t seem in any rush at all. Then suddenly, when more customers started coming in, I could see they were rushing to prepare the drinks. That’s where everything went wrong.
They need to understand that I really don’t mind waiting, like I said. But to rush through the preparation and serve me a drink that tasted bad, with clumps of matcha powder not even stirred properly, really made me feel like I had wasted both my money and time. The jasmine flavour didn’t come through at all, and the drink just tasted off …powdery and bland.
What made it more frustrating is that I’ve had the exact same Jasmine Matcha at the Publika outlet, and it was amazing there. I was honestly expecting the same quality, but this one was nothing like it.
I left feeling upset and really disappointed. For RM17.80, I expected so much more. At the very least, please just stir the...
Read moreThis is the bad n bad I have ever experienced at HWC Cafe . I was denied entry to the coffee shop. When we finished shopping, we passed HWC cafe on the way home and wanted to have a cup of coffee and chat with friends before going home, but the staff refused to let us bring our shopping bags into the cafe because I was holding a shopping bag from another bakery. I dont understand why the cafe can Refuse guests to take other bakery shop shopping bag to entry cafe Consumption. This is my last time & never...
Read moreThe environment was nice, high seating not very comfortable but acceptable. The coffee is also not bad, it has seasonal drinks like Christmas and CNY. Need comments regarding the bakery, the food is cold inside although it heated the outside. But for salted egg croissant, the filling is filled with a full salted egg, can have a try (but must be heated up). The staff is also friendly. Parking lots are limited because many...
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