McDonald's Bangsar — Restaurant in Kuala Lumpur

One of the oldest McDonald's in Malaysia, this 2-storey outlet should have one of the old McDonald's signs that used to declare how many million burgers sold, just for this outlet alone.

Parking is a nightmare here, so it's better to come during the evening hours or park somewhere a bit further away and walk.

What more is there to say about this or any other McDonald's outlet? Well, for one, I have found this outlet to fulfil orders rather quickly. Some other outlets can take up to 15 (even 25) minutes to fill and order, but during my last visit here, it took a whole 4 minutes from the time I got my receipt from the machine to me picking up my order.

Like all McDonald's outlets now, some seating space, especially in front of the counters, have now been replaced with ordering machines, and that sometimes can lead to slow queues as people sometimes spend a lot of time trying to decide what they want. I once witnessed a couple who took more than 10 minutes scrolling up and down, going back and forth on what they had wanted. And then clearing the order to start again. This really frustrated the other people in the queue.

On the 2nd floor of this outlet is the seating area with some seating in the open air balcony.

Prices have gone up since the times when it first opened. I remember getting a McEgg for breakfast for RM0.95 those days - yes, only 95sen. 2 piece McChicken set was RM2.95, and a Big Mac meal set was RM3.95. Those days are long gone now.

Anyway, like they used to say - It's a good time for the great taste...

Just received my order via Foodpanda. Placed an order for 2 pieces of ayam goreng McD and an apple pie at 1.22pm. FINALLY received my order at 3.10pm!!! Yes folks. That was how long I waited for! 1 hour 50 minutes!

I was prepared to wait for 45 minutes as stated in the app upon placing my order. But I definitely didn't consent to wait for more than DOUBLE that amount of time!

Foodpanda delivery guy blamed it on McDonald's Bangsar which couldn't process their orders fast.

Another issue which got on my nerves was the delivery guy didn't know which order belongs to me and started asking me what I ordered (he had at least 5 orders from McD in his food warmer bag). I said you should know as the package will always be labeled. Eventually I knew why he couldn't tell which order was mine. The brown paper bag that my food came in was already open instead of folded and sealed intact with the order number. I could see the sticker with the order number but it was torn as the paper bag was already unfolded and exposed.

Now I don't know whether it's the inefficiency of the delivery guy or McDonald's.

Since Foodpanda doesn't even include a feature to allow us to rate both the delivery guy and the merchant (which they SHOULD just like other food delivery apps), I want to share my terrible experience with everyone by leaving my review to both McDonald's...

It was a complete disaster MCD experience I have ever experienced. Even though I chose table service, I ended up waiting a ridiculous 20 minutes for my order. When I finally went to check on it at the counter, I was shocked to see my food just sitting there untouched while the staff chatted away and leave the food there, and the staff are not wearing mask somemore, I could'nt image how dirty it is while they are chatting in front of my food there

What about the food? It was extremely terrible, I have never been so upset to the Spicy Chicken Mc Deluxe with set before. The fries were ice-cold and hard as rocks for biting, I dont know why this kind of food can still be served????? It llke you're paying money and eating the 'Tree Branch"!!!! and the burger wasn't any better - it was just as cold and lettuce just everywhere inside of the burger and it looks really messy (as I order xtra lettuce). It's unbelievable that they would serve customers food that's been left out for about 20mins there.

The lack of care for customers and the awful food quality left me incredibly disappointed. This McDonald's branch should be ashamed to serve up such bad food and call it a meal. This experience was a total letdown, and I won't be coming back anytime soon. Shame on you,...