Ten Seng Dim Sum Teahouse 鼎成点心茶楼 — Restaurant in Kuala Lumpur

If I could only give zero stars. We were there with two young kids. Sat down , placed order n passed them the paper. Waited for more than 20 minutes , nothing came. Not even a glass of drink. N we saw the guy opposite us came after us n he got his food. We asked why it take so long ? It seems they forgot to key in the system but they dint wan to admit but just told us to wait , not even an apology. Just told us to wait for another 15 mins! Seriously dim sum n we have to wait for a hour?Service was so so bad !! We were so frustrated and left without saying a word, so disappointed with...

Sat there for 40 minutes and for real no one came to take our order. The servers just stared at us and walked in and out but didn’t even ask. I asked another server earlier and they said they open at 8am. It’s 827 now and they are still ignoring us. I feel if you’re not serious to be in the servicing industry then don’t be in it. I’ve had food here before and it was decent but it’s either the servers or the manager that’s screwing up. Why be in a job you hate, give them to those who really want a job and can work with basic...

Food served is exceptional in quality, especially wu kok,char siew chi cheong fun,chicken feet, char siew pow and har kow.. Choice of seating inside with air conditioning or outside very comfortably along the 5 footway. Service provided is generally good and swift,no complaints. Prices slightly on the higher side, as expected at mont kiara, but overall still good value for money. 4...