The Bread Shop — Restaurant in Kuala Lumpur

Came here twice before making a review, both for breakfast. The choices are limited but all that I have tasted were great! We ate:- Croissant with scrambled eggs - 9.5/10 A must try, the eggs are perfectly seasoned and cooked, the croissant is just beautiful, taste and visual wise. Bananascotch Danish - 9/10 The sweetness is well balanced with the pastry itself, love it. Banana pieces inside diversifies the texture you taste in your mouth 2 Half boiled eggs with jam & butter - 8.5/10 Ordered this both time I went there and the second time, one of the egg was hard-boiled so I asked to replace and they replace not one but two perfectly half-boiled eggs, great damage control. Jam was blueberry (if im not mistaken) jam and it was great, again, not too sweet. The bread was soft and perfectly toasted. Roasted chicken sandwich with pickles - 9/10 It was very very delicious, another must try. They diced the pickles so it easier for you to bite plus makes the texture when you bite it. Plenty of chicken slices (not chicken meat, see pic), fresh lettuce. This is just preference but I would order without the raw onion next time. Hot chocolate - 7.5/10 Long black - 7/10 Iced cappuccino - 8/10

Everything was great, will come again. Only thing they need to improve is the availability of some of the items. We wanted to order the roast beef sandwich, orange juice, kouign amman, all of which were unavailable so a bit...

One star only for the good pastries. Scones were dry and served with WHIPPED CREAM,not clotted cream. Flat white tasted like milk more than coffee.but the worst part was this really rude staff (tall Malay guy) and an equally useless bespectacled Malay "manager" who did nothing while that rude staff was arguing with customers. He complained on and on that his boss would be angry coz we were standing close to the counter (we weren't, we were standing next to the table with chairs while waiting for our food and coffee. There was NO SIGN ANYWHERE that we couldn't wait at the big table) while all the time talking with his mask under his nose. Wonder who's the one actually spreading viruses into the food. We spent so much (group of 10 ppl) just to get nagged at and have our morning ruined! When we complained about him we were told he's always that difficult. Why is he still allowed to be near customers if he's known as difficult?? I saw a few reviews talking about rude staff there but stupidly decided to ignore them. Will never return as long as that uncouth person still works there, there are better places I could spend my hard earned money at and not feel...

This bakery shop used to be our favourite but not anymore. Poor customer service, the staff did not return my change after I made payment (it shows integrity and honesty of the staff regardless of the amount ). Happened to me several times with the Malay staff in-charge of the counter. Vividly remember the incident when I bought pastries for takeaway but changed mind and decided to eat the pastries in the café. The manager (that Indian guy) was staring at us... he should come to us and tell us that we cannot eat in the café if we opt for takeaway. When we finished with our meals and asked him where to dispose our trash, he told us that we should not eating in the café because they will charge extra for the customer that opt for dining in...I don't mind paying more if they told us.. Since that incident, I...