ZUS Coffee - Pavilion Damansara Heights — Restaurant in Kuala Lumpur

I was there this evening at around 9pm of 19 Jan. I have rm30 vouchers to be redeemed. I informed the staff (2 of them were there) of my order. They then informed me that if I am using vouchers , I need to order through their app. I proceeded to do so , however the app was not working. The staff were totally unhelpful , & so I approached the Pavilion DH concierge for assistance. The concierge was very helpful. She tried the Zus app on my phone , & seeing that it didn’t work , she even tried using her own phone. But the Zus app was still not working. The concierge then advised me to go back to the Zus outlet for their assistance. I did that , but the 2 staff there just ignored me & continued washing their utensils. There was not even one customer there throughout that time ! Yet they cannot be bothered to help. This entire fiasco wasted 20 minutes of my precious time. I presume Zus gave out these vouchers to Pavilion DH customers for the purpose of promotion. Well , sadly this entire episode will only generate negative...

A Refreshing Escape at ZUS Coffee. ZUS Coffee at Pavilion Damansara Heights offers a delightful respite from the bustling city. The cafe boasts a modern and minimalist ambiance, creating a relaxed atmosphere perfect for solo work or catching up with friends. The staff were friendly and efficient, ensuring a pleasant experience from start to finish. I opted for their Iced Spanish Latte, and it was a treat. The coffee was rich and flavorful. While I didn't try any food on this occasion, the pastries on display looked enticing. The prices are on par with other cafes in the area, making it a reasonable choice for a mid-day pick-me-up. Overall, ZUS Coffee Pavilion Damansara Heights is a great spot to enjoy a quality cup of coffee and a...

Hi Zus Coffee, I think this outlet is currently understaffed — there were only two baristas handling a large number of orders during peak hour. We had to wait over an hour to get our drinks, and it’s clear the staff are overwhelmed.

Really kesian your team, especially during lunch rush when even Grab riders are left waiting a long time. If you’re reading this, please consider adding more baristas during busy hours to improve the customer experience and support your hardworking...