Saravanas Restaurant — Restaurant in Penang

Firstly, I use to be your regular customer till the incident that occurred two days ago.

Meaning, I will never come back to your restaurant again at any cost.

Now, I have to review your Rude and unprofessional service.

I came for breakfast around 930am. I asked if you serve meehoon after ordering drinks, roti canai n capati for my mother. Your waiter said we do have mee hoon pointing to the container on table. I walked towards the table to open the container with intention to have it for breakfast.

I opened and there was mee hoon. Your ladyboss immediately walked towards me and pushed my hands away from opening the container rudely. She stormed "not for sale" with a long face.

A reasonable person would have politely said that this container which contains mee hoon is for outside order and not for customers of the restaurant.

However your ladyboss chose to act arrogantly.

I asked again if mee hoon can be cooked now. Your waiter said can and I waited patiently.

He rushed in and came back with a different answer from kitchen after consulting your ladyboss that "no food can be cooked now".

Your service led me to just pay for the drinks n leave the place. I did left the restaurant even without having meal that I came for all the way.

Dear owner of this restaurant, if you think you make money elsewhere and not through this restaurant for you to uphold your professionalism and that you do not care for customers.

Kindly shut down n move on with your political life.

We come to your restaurant for food n service. Technically not to witness the arrogance of your ladyboss.

My complaints towards your mannerless ladyboss can be cross-checked on your CCTV. (8th of December)

15.Sincerely, your loyal customer who decide not to embarrass you...

Lady owner is rude and arrogant. Behaves like she is feeding slaves rather than serving paying customers. One reason to skip Saravanas. 2 years ago, Friday lunch time used to be crowded but due to drop in service, quality and quantity served, the restaurant is half empty on a busy Friday lunch time. Again cheapo owners have cut down the volume served and small amounts compared to the top end like Woodlands. The servings are so small that you may need tooth pick rather than fork and spoon The standard and taste of food has gone bad over the last 2 years. In the process of cost cutting, they stopped serving decent vegetables. Every thing is done cheap, with gourd only no other vegetables seen. The chicken pieces seem to have shrunk too! Possibly cutting it into ½ the original sizes. They have become so cheap now and desperate that despite 4 full lunch meals corders they still charge...

I started coming to this place since my son was a baby..He is 8 years now…I used to carry him in a baby carrier with my mom into this place…and the same staff has been there since….They remember us although there was a period of time we had stopped going here..(working abroad and COVID)

I now come here almost every day of the week…I love their Madras Coffee…I have one or two cups daily…The taste is consistent..It may be sweet for some of you but for me it’s a kick to start my day…I work out to burn those extra sweetness…😄… Food is also good..esp their Thali sets and biryanis…and their Rava dosa..crispy and thin..Fish curry is also yummy..So, I would definitely recommend to try this place…😊

Another plus point, it’s the cleanest Indian restaurant I have been..😊

Parking (MBSP) is available along the restaurant..Some lots have been...