Family dinner 18 pax (Booking with Mr Shahril)
Ombak Kitchen in Bukit Jelutong delivers an exceptional seafood dining experience that combines flavorful dishes, a cozy ambiance, and attentive service. From Alaskan King Crab to Lobster Thermidor, this restaurant is a seafood lover’s dream.
Ambiance The restaurant boasts a modern, laid-back atmosphere with a clean, nautical-inspired design that perfectly complements its seafood theme. The spacious seating arrangements and warm lighting make it an inviting spot for families, friends, or special occasions.
Food Quality and Taste Ombak Kitchen is renowned for its “seafood by hand” concept, and it does not disappoint. The seafood is fresh, well-cooked, and generously portioned. Highlights include their signature butter sauce, spicy Cajun sauce, and creamy cheese-based options, which cater to a variety of palates.
Presentation The food is served directly on the table, creating an interactive and fun dining experience. The vibrant colors of the sauces and seafood are visually appealing, making the meal as Instagram-worthy as it is delicious.
Service The staff at Ombak Kitchen are friendly, attentive, and knowledgeable about the menu. They ensure that customers are comfortable and guide them through the dining process, especially if it’s their first visit.
Value for Money While the prices are on the premium side, the quality of the seafood and the overall experience justify the cost. It’s an excellent option for those looking to splurge on a memorable meal.
Areas for Improvement One minor drawback is that the restaurant can get quite busy during peak hours, so reservations are recommended to avoid long waits.
Overall Verdict Ombak Kitchen, Bukit Jelutong, is a must-visit for seafood lovers. It offers an enjoyable dining experience with its flavorful dishes, and interactive presentation. Whether you’re celebrating a special occasion or simply craving great seafood, this spot is worth checking...
Read moreThe food was delicious, everything was cooked to perfection. However, I booked for my little sister’s birthday celebration for 12pm. I booked through WhatsApp requesting clearly for the Birthday Package. On the day of, we walked in to the restaurant at 12pm and the foreign lady waitress asked if we made a reservation and we said Yes. Didn’t ask for our name and showed us to the table with a ‘Happy Birthday’ deco hung up behind our seats. We thought it was clear to them that they knew who we were but it seems like from this experience they seat anyone at the decorated table. Given the menu, the foreign waitress didn’t explain how to order. When she took our order she had an attitude. After our meal we saw the table next to us that they had sashes etc.. for their birthday celebration. It dawned upon us that should have been us. I asked for the waitress and she told us to wait. Then only they asked what the name under the reservation was. She told us to wait and we waited for around 10 minutes for them to bring out what we thought was the package I requested. We had to call on the team to ask what’s taking so long and in the end we were told we’d only get the cake and being charged for it only. As a former waitress, the floor team was very incompetent and stood around doing nothing. There was no compensation for the inconvenience. Terrible service. Don’t recommend going here, be it my review is the...
Read moreHad lunch here with my family. The food was great—I had “The Royal,” and the prawns were the standout. The sausage was an unusual but enjoyable addition, and the sauce complemented the dish well.
We arrived around 12 pm, coinciding with an ongoing celebration. The servers seemed busy, which is understandable, but it affected our experience. There were moments of confusion as the staff mixed up our requests with the external event.
Unfortunately, some key service aspects were overlooked. We didn’t receive the usual cutlery for seafood, and one of our drinks had a small bug in it. When we raised the issue, the server who replaced the drink did so without a smile or apology, seeming annoyed.
It took us probably about 30–40 minutes to finish eating. However, before I even had a chance to relax, as soon as I finished my last crab, a server arrived and wanted to clear our table. This made me feel rushed and unwelcome, as if we were being hurried out.
Overall, while the food was excellent, the service on that day left much to be desired. It’s possible the external event caused the issues, but since it seemed to be handled separately by other company, I’m unsure why it impacted our...
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